Designing Your Ticket
You customize the tickets Hi.Events sends to attendees with the Ticket Designer. You can add your logo, change the accent color, and include a custom footer message so every ticket reflects your brand.
How to Get There
- Open your Event Dashboard
- Click Ticket Designer in the left sidebar (under Setup & Design)
You will see a design panel on the left and a live preview of your ticket on the right. On a phone, switch between Edit and Preview at the top of the page.
Design Options
Accent Color
The accent color controls the look of borders, highlights, and QR code styling on your ticket. Pick one of the swatches, use the color picker, or enter a hex code directly (e.g. #FF5733). New events start with the accent color from your organizer homepage design.
Logo
Upload a logo to appear on your ticket. For best results, use a square image of at least 200×200 pixels. You can upload JPG, PNG or WebP files up to 5 MB, and images smaller than 100×100 pixels are rejected. Remove the logo at any time and the ticket shows no logo.
Event Date Display
Choose how the event date is shown on the ticket:
- Only show start date and time (default)
- Show entire date range — start and end
- Hide the date — no date on the ticket
Footer Text
Add a short message to the bottom of the ticket — up to 500 characters. Use this for important reminders, venue directions, Wi-Fi details, or a thank-you note. The footer appears as a single line below the ticket details.
Saving Your Design
The preview updates as you go. Click Save Changes to save your design, or Discard to undo. The logo saves as soon as you upload it.
Print Preview above the ticket preview opens a printable version in a new tab. Save first to see your latest edits.
Where the Design Appears
Your design is used on the ticket page attendees open from the View Ticket button in their ticket email, on the version they get from Print to PDF on that page, and when buyers use Print All Tickets on their order page. What you see in the preview is what they see there.
Tips
- Use a logo with a transparent background for a cleaner look
- Keep the footer text concise — attendees scan tickets quickly
- Choose an accent color that contrasts well with white for readability
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