Removing Hi.Events Branding
Hi.Events branding removal takes “Powered by Hi.Events” off everything your attendees see, and puts your own logo in their emails. It’s a monthly or yearly subscription that covers every organizer and event in your account.
Everything else about branding is included at no extra cost: your logo, colors and fonts on event and organizer pages, the ticket designer, email templates and the ticket widget on your own site. This subscription only removes the Hi.Events name.
What Changes
- No Hi.Events branding on your event pages, organizer pages, checkout or embedded widgets
- No Hi.Events branding on tickets, including printed tickets and printed run sheets
- Your organizer logo at the top of order and ticket emails, in place of the Hi.Events logo
- Emails sent under your organizer name, with buttons and links in your event’s color
- No Hi.Events promotion in the emails your attendees receive
It applies to every organizer and event in the account, including ones you add later.
Price
| Monthly | Yearly | |
|---|---|---|
| Euro | €29.99 | €299 |
| US dollar | $33.99 | $335.99 |
| British pound | £24.99 | £249.99 |
You’re charged in your account’s currency if it’s one of these, and in euro otherwise. VAT or sales tax is added where it applies, and you can add a tax ID at checkout. Yearly billing works out about 17% cheaper than paying monthly.
How to Subscribe
Only account admins can subscribe. You can start from either place:
- Settings → Billing (under Account)
- The Branding section of the event page designer, organizer page designer, ticket designer or a widget’s editor. Turn on Hide Hi.Events branding
Choose Monthly or Yearly, click Continue to payment, and pay with Stripe. Branding is removed as soon as Stripe confirms the payment. Some payment methods take a few minutes to confirm, and the Billing page shows Your payment is still processing until they do.
Team members who aren’t admins see the Branding section in the designers, but are asked to get an admin to upgrade.
Once you’re subscribed, the Branding section in each designer reads “Included in your plan”, and the switch stays on.
Managing Your Subscription
Settings → Billing shows the subscription’s Status and the date it renews. Click Manage billing to change your card, switch between monthly and yearly, download invoices or cancel.
- Cancelling: the subscription runs until the end of the period you’ve paid for, and the Billing page shows the date it ends. Hi.Events branding comes back after that date. You can resume the subscription before then
- Failed payment: the Billing page shows Update your payment method. Update your card to keep branding removed
- Deleting your account: requesting deletion sets the subscription to cancel at the end of the current period, so it doesn’t renew. If the account is deleted before then, the subscription ends with it
Common Questions
Is my own branding a paid extra?
No. Your logo, cover image, colors, fonts, email templates, ticket design and the ticket widget are free for every organizer. The subscription only removes the Hi.Events name and logo.
Does it apply to every organizer in my account?
Yes. One subscription covers every organizer and event in the account.
Can I use my own domain?
No. Event pages stay at app.hi.events. To keep buyers on your own site, embed the ticket widget. With branding removed, the widget doesn’t show Hi.Events either.
Who do I contact about billing?
Email [email protected].
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