Adding Tickets and Products

Tickets and products are what your attendees buy. Tickets grant entry to the event; products are extras like merchandise or parking passes. (Both tickets and products can also use donation-style “pay what you want” pricing.)

How to Get There

1. Open your event from the Events list
2. In the left sidebar, click Tickets & Products (under Ticketing & Sales)

Create a Ticket or Product

Click Create and choose Ticket or Product from the menu. This opens the product editor — a panel with the form on the left and a live preview on the right showing how the product will appear at checkout, updating as you type.

1. Choose the type: Ticket (admits attendees) or Product (t-shirts, parking, and other extras). The type can’t be changed after the product has sales.
2. Enter a name — the only required field; everything else has sensible defaults
3. Pick a Product Category — this dropdown sits beside the name and only appears when your event has two or more categories
4. Set the pricing: Paid, Free, Donation (pay what you want), or Tiers (tiered pricing)
5. Set the price and Quantity Available (leave blank for unlimited)

Everything Else — Tap to Edit

Below the pricing, optional settings are grouped into expandable rows, each showing its current value at a glance:

• Description — extra details shown below the ticket name on the event page
• Sale window — restrict when the ticket is on sale
• On the event page — show remaining quantity, hide when sold out, and start collapsed
• Waitlist — enable a waitlist for when this ticket sells out
• Taxes & fees — apply your configured taxes and fees
• Order limits — min/max one person can buy at once
• Add-ons — attach add-on products or mark this product as add-on-only
• Highlight — visually feature this product, with an optional message
• Access — two switches: Hide product unless user has applicable promo code and Hide this product from customers (see hidden tickets)

A status line in the preview confirms the product’s visibility (e.g. “Visible to everyone”, “Hidden from everyone”, “Only shown as an add-on”).

After Creation

New products appear in the ticket list. You can reorder, edit, duplicate, or delete them from this screen.

Recurring Events

On a recurring event, Quantity Available has a scope control beside it:

• Per date — the quantity applies to every date in your schedule. This is the default for new tickets
• All dates — one pool shared across the whole run. This is the default for new general products

A date’s capacity applies on top, and whichever limit is lower is what can be sold. You can also override a ticket’s quantity for one date from that date’s Products tab. See Recurring Events for the full picture.