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Help Center

Running your events on Hi.Events

Short guides to every part of the dashboard, from your first event to refunds, payouts and scanning tickets at the door.

01

Getting Started

Create your first event, set up your organizer profile, and learn the basics.

02

Tickets & Products

Set up tickets, products, pricing tiers and categories, and see who bought them.

03

Managing Events

Recurring events, event settings, location, SEO, and registration questions.

04

Lineup & Schedule

Speakers, artists and hosts, stages and time slots, spreadsheet import, and where it all shows up.

05

Event Page & Checkout

Customize the attendee experience: event pages, checkout flow, and self-service.

06

Orders & Attendees

View and manage orders, attendees, refunds, invoices, and capacity.

07

Check-in

Track attendance with QR code scanning and check-in lists.

08Early access

Seating & Box Office

Seat maps, reserved seating, door sales and card readers.

Switched on per account. Email [email protected] to try it.

09

Marketing & Promotions

Promo codes, affiliates, and waitlists to boost sales.

10

Communication

Send messages and customize automated emails.

11

Customization & Settings

Your account, team access, sign-in security, SSO, API keys, website widgets and webhooks.

12

Payments & Billing

Connect Stripe, configure taxes and fees, and accept offline payments.

13

Reporting & Analytics

Understand your sales, attendance, and revenue.

Can't find what you need?

Email [email protected] and tell us what you're trying to do. If the answer isn't here, we'll add it.