Product Categories
Product categories let you organize tickets and products into labeled sections on your event page. Instead of a flat list, attendees see grouped sections — making it easier to find what they need.
How to Get There
- Open your event
- Click Tickets & Products in the left sidebar
- Look for the Categories option
Creating a Category
- Click + Create Category
- Enter a name (e.g. “Admission”, “Add-ons”, “Merchandise”)
- Optionally add a description — shown below the category heading on the event page
- Save
Assigning Products to Categories
When creating or editing a ticket or product, select the Product Category from the dropdown. Products without a category appear in an uncategorized section.
Category Options
- Name — the heading attendees see on the event page
- Description — optional text below the heading
- Order — drag categories to reorder them
Tips
- Keep category names short and descriptive
- Use categories to separate ticket types from add-ons or merchandise
- Products within a category can still be independently reordered