Publishing and Sharing Your Event
Events in Hi.Events start as a Draft and aren’t visible to the public until you publish them. You need to verify your account before you can publish.
Publish Your Event
To make your event live:
- Open the event you want to publish
- Look for the status button in the event’s top bar — it shows Draft - Click to Publish (or Live - Click to Unpublish)
- Click it to open the Ready to go live? dialog, then click Publish Event
Team members with the Viewer role don’t see the status button. You can also publish from the Publish your event step on the dashboard’s setup checklist.
Before publishing, the dialog runs a few checks:
- Payments — if your event has paid tickets and Stripe is enabled but not connected, publishing is blocked and the button reads Fix issues to publish. Click Connect Stripe to go to the organizer’s Payouts settings, or take the alternative the dialog offers — Or enable offline payments and disable Stripe, which opens Event Settings → Payment & Invoicing
- Tickets — you’ll be warned if the event has no tickets or products yet
- Dates — recurring events with no dates scheduled will trigger a warning
Warnings don’t stop you publishing: the button changes to Publish Anyway.
When your event is Live, it is publicly visible and attendees can view the event page and purchase tickets.
Verify Your Account First
You must verify your account before you can change an event’s status — that applies to publishing and unpublishing. Your account is verified when the account owner confirms their email address, so if you’re not the owner, ask them to check their inbox.
If you’re the account owner and need the confirmation email again, click Resend email on the Verify your email step of the event dashboard checklist, or open My Profile from your user menu and click Resend email confirmation.
Pending Review
Newly published events go through an automated content check. If an event is flagged, it’s taken offline and moves to Pending Review, and an email letting you know goes to the organizer’s email address. The event shows Pending Review in your events list and on the top-bar status button, and your event page preview shows a banner reading “This event is pending manual review and is not visible to the public”.
While an event is pending review:
- The event page isn’t publicly visible
- No one can place orders, including test orders from your team
- Emails to your buyers and attendees, such as messages and resent tickets, are replaced with a short note saying the event isn’t published yet
- You can’t change the event’s status — publishing and unpublishing are both blocked until the review finishes
- You can still edit the event as normal
Our team then reviews the event. Once a review clears, the event is published again automatically — nothing is needed from you. If it doesn’t clear, the event stays offline. If you have a question about a review, email [email protected].
Changing a live event’s content re-runs the check, so an event can be flagged after an edit as well as on first publish. That covers the event’s details and settings, its tickets, categories and registration questions, its lineup and schedule, and the organizer’s profile. Once our team has approved an event after a review, a later flag doesn’t take it offline again.
Sharing Your Event
Click Share Event in the top bar of any event page to open the share dialog. It has three tabs:
- Share — post straight to X, LinkedIn, Facebook, WhatsApp, Telegram, Reddit, Pinterest, or send by email
- QR Code — a scannable code you can download for printed materials
- Copy Link — the event’s unique public URL
To embed a ticket purchase form on your own website, use Widget Embed in the event sidebar (under Integrations) instead — it’s separate from the share dialog.
For recurring events, you can also share a link to a specific date: on the Occurrence Schedule page, open the date’s menu and click Share. Cancelled dates can’t be shared.
Unpublishing
You can switch a live event back to Draft using the same top-bar button, then confirm. This hides the event page from public view but does not affect existing orders or attendees. An unverified account is blocked from unpublishing as well as publishing — see above.
Tip: Preview your event page before publishing to make sure everything looks right — click Preview Event page while managing the event. While logged in, you can even complete a test checkout on a draft event. Use your own sign-in email, because draft events only send real emails to your team; see Testing Your Checkout.
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