Managing Your Team

If you work with a team, you can invite other people to help manage your events. Team members can access the dashboard and perform actions based on their assigned role.

How to Get There

1. Click your profile icon and go to Account Settings
2. Click the Users tab

Inviting a Team Member

1. Click + Invite
2. Enter their email address
3. Select a role
4. Click Send Invitation

They will receive an email with a link to accept the invitation and set up their account.

Team Roles

• Admin — full access to everything, including account settings, billing, and team management
• Organizer — can manage events, view orders, check in attendees, and access reports, but cannot change account-level settings

Managing Team Members

From the Users page you can:

• Resend an invitation — if someone did not receive or lost the original email
• Remove a team member — revoke their access immediately
• Change a role — promote or limit someone’s access level

Tips

• Add your core team early so everyone can help manage the event
• Use the Organizer role for volunteers or part-time staff who do not need account-level access