Managing Your Team

If you work with a team, you can invite other people to help manage your events. Team members can access the dashboard and perform actions based on their assigned role.

How to Get There

1. Click your profile icon and go to Account Settings
2. Click the Users tab

The Users tab is only visible to Admin users. Organizers won’t see it.

Inviting a Team Member

1. Click Invite User
2. Enter their First Name (required) and Last Name
3. Enter their Email
4. Select a Role — defaults to Admin
5. Click Invite Team Member

They will receive an email with a link to accept the invitation and set up their account.

Team Roles

• Admin — full access to events and account settings
• Organizer — can only manage events and products. Organizers cannot manage users, account settings or billing information, and cannot delete events or organizers or connect a Stripe account

Managing Team Members

Open the ⋮ menu next to a user. For an active team member the only option is:

• Edit user — change their name, role, or status

For someone who hasn’t accepted their invitation yet, you also get:

• Resend invitation — send the invitation email again
• Revoke invitation — cancel a pending invitation

There is no “remove user” option for an active team member. To revoke someone’s access, open Edit user and set Status to Inactive — inactive users cannot log in. You can set them back to Active at any time.

The account owner’s role and status can’t be changed by anyone.

Tips

• Add your core team early so everyone can help manage the event
• Use the Organizer role for volunteers or part-time staff who do not need account-level access