Sending Messages to Attendees
Send announcements, updates, or reminders directly to your attendees from within Hi.Events.
How to Get There
- Open your event
- Click Messages in the left sidebar (under Guest Management)
Sending a Message
- Click + Create Message
- Write your subject line and message body
- Choose your audience — all attendees or holders of specific ticket types
- Send
Messages are delivered as emails to the attendees matching your criteria.
When to Use Messages
- Event updates — time changes, venue changes, or other logistics
- Reminders — a day-before reminder with what to bring or how to get there
- Post-event follow-up — thank attendees and share photos, surveys, or future event links
- Targeted communications — send different messages to different ticket types (e.g. VIP-only updates)
Tips
- Keep messages concise and relevant
- Use the subject line wisely — it determines whether attendees open the email
- You can view sent messages from the Messages page