Webhooks and Integrations
Webhooks let Hi.Events notify your external systems when something happens — like a new order, a check-in, or a ticket cancellation.
How to Get There
Webhooks can be configured at two levels:
- Event level — open your event, click Webhooks in the left sidebar (under Integrations)
- Organizer level — from the organizer dashboard, click Webhooks in the left sidebar (under Integrations)
Creating a Webhook
- Click + Create
- Enter a URL — the endpoint that will receive the webhook payload
- Select which events should trigger the webhook (e.g. order completed, attendee checked in)
- Save
How It Works
When a matching event occurs, Hi.Events sends a POST request to your URL with a JSON payload containing the event data.
Use Cases
- CRM integration — automatically add new attendees to your CRM
- Slack notifications — post a message when a ticket is sold
- Analytics — feed real-time sales data to a custom dashboard
- Fulfillment — trigger shipping or preparation when merchandise is purchased
- Zapier / Make — connect to thousands of apps through automation platforms
Tips
- Test your webhook URL with a tool like webhook.site before going live
- Webhook payloads include all relevant data — order details, attendee info, and ticket types
- Use event-level webhooks for event-specific integrations and organizer-level for cross-event workflows