DocumentationHelp CenterCheck-inSetting Up Check-in

Setting Up Check-in

Check-in lists let you track who arrives at your event. You can create multiple lists for different entrances, sessions, or days.

How to Get There

  1. Open your event
  2. Click Check-In Lists in the left sidebar (under Guest Management)

Creating a Check-In List

  1. Click + Create
  2. Give the list a name (e.g. “Main Entrance”, “VIP Door”, “Day 2”)
  3. Select which ticket types this list should include
  4. Click Save

You can create multiple check-in lists — for example, one per entrance or one per day of a multi-day event.

How Check-In Works

Each attendee has a QR code on their ticket. At the door, you can:

  • Scan the QR code — using the check-in interface on a phone or tablet
  • Search by name — manually look up an attendee and check them in

The check-in page shows real-time counts so you always know how many people have arrived.

Undoing a Check-In

If someone is checked in by mistake, you can reverse it from the check-in interface.

Tips

  • Create separate lists for different areas or sessions
  • Use a tablet or phone for scanning — the check-in page is mobile-friendly
  • Monitor the real-time count during the event to track attendance