Taxes and Fees
Hi.Events lets you configure taxes and service fees that are applied to ticket purchases.
How to Get There
- Click your profile icon and go to Account Settings
- Click the Tax & Fees tab
Creating a Tax or Fee
- Click + Create
- Choose the type: Tax or Fee
- Enter a name (e.g. “Sales Tax”, “Service Fee”, “VAT”)
- Set the rate — a percentage or a fixed amount
- Choose how it is displayed — inclusive (included in the ticket price) or exclusive (added on top)
- Save
Applying to Products
After creating a tax or fee, you can assign it to specific ticket types when creating or editing products. Each product can have multiple taxes and fees applied.
Inclusive vs Exclusive
- Inclusive — the tax is already included in the displayed price. A $100 ticket with 10% inclusive tax means $90.91 goes to you and $9.09 is tax.
- Exclusive — the tax is added on top of the ticket price at checkout. A $100 ticket with 10% exclusive tax shows as $110 at checkout.
Tips
- Check your local tax regulations to determine the correct rate and display method
- Use clear names so attendees understand what they are being charged
- Taxes and fees are configured at the account level and available to all events