Humanitix vs Universe

Universe (2% + $0.79) is cheaper than Humanitix (2.1% + $0.99) at every ticket price we checked. On a $30 ticket, with card processing included, Humanitix costs $2.79 and Universe costs $2.29.

Fees and features from each platform's public pricing pages, checked September 2026.

Humanitix and Universe at a glance

Humanitix

Humanitix is a not-for-profit ticketing platform that says it gives all of its profit from booking fees to charity. Every feature is on every plan, charities and schools get lower rates, and events are listed on its public discovery site. It is strongest in Australia and New Zealand, with a US and UK presence.

Fee per paid ticket
2.1% + $0.99plus card processing
When you're paid
After the event, within about five business days; earlier by request or with your own Stripe account
Best for
Organizers, charities and schools who want booking fees to fund good causes
Based in
Sydney, Australia, founded 2016

Universe

Universe is a self-service ticketing platform owned by Ticketmaster. Organizers sell through hosted event pages, an embeddable widget and the Universe discovery site, and a custom-priced Pro plan adds Ticketmaster distribution.

Fee per paid ticket
2% + $0.79plus card processing
When you're paid
After the event with Universe Payments, 48 hours after it ends; on your Stripe schedule with Stripe Connect
Best for
Organizers who want self-service ticketing with a route into Ticketmaster
Based in
Toronto, Canada, founded 2011

Hi.Events

Also worth a look

Hi.Events is an open-source ticketing platform with a hosted cloud version. Organizers sell from their own branded event pages or an embedded widget, and card payments settle straight into their own Stripe account as tickets sell.

Fee per paid ticket
1.25% + $0.60plus card processing
When you're paid
As tickets sell, on your own Stripe payout schedule
Best for
Organizers who want low published fees, their own branding and their money as tickets sell
Based in
Ireland
Start selling for free
§ 01 · Fees

What Humanitix and Universe cost

The all-in cost of selling 250 tickets at $30 each: platform fee plus card processing. Move the sliders to match your event.

Ticket price$30
Tickets sold250
Humanitix · 2.1% + $0.99$698

$405 platform fee + about $293 card processing.

Universe · 2% + $0.79$573

$348 platform fee + about $225 card processing.

Hi.Events · 1.25% + $0.60$536

$244 platform fee + about $292 card processing.

Illustrative, from each platform's published standard rate. Where a platform charges card processing on top, we add its own stated rate or a standard 2.9% + $0.30 per ticket, so every total is like for like. Your actual card rate depends on your processor and the cards your buyers use.

§ 02 · Features

Humanitix vs Universe, feature by feature

Where the two differ, and where they don't.

FeatureHumanitixUniverseHi.Events
Platform fee per paid ticket2.1% + $0.992% + $0.791.25% + $0.60
Card processingCharged on topCharged on topCharged on top
Free eventsFreeFreeFree
When you're paidAfter the event, within about five business days; earlier by request or with your own Stripe accountAfter the event with Universe Payments, 48 hours after it ends; on your Stripe schedule with Stripe ConnectAs tickets sell, on your own Stripe payout schedule
Payment processorHumanitix gateway by default, or your own Stripe accountUniverse Payments by default, or your own Stripe accountYour own Stripe account
Pass fees on to buyers YesYes, except in eight European countries Yes
Your branding at checkoutEvent page design; branding removal not statedNot stated Yes
Embed checkout on your site Yes Yes Yes
Listed in a consumer marketplace Yes YesNo
Tickets work without an app or account Yes Yes Yes
QR check-in app YesYes, BoxOfficeYes, in any phone browser
Reserved seating YesNot statedNo
Recurring events and time slots Yes Yes Yes
Promo codes Yes Yes Yes
Waitlist Yes Yes Yes
Custom checkout questions Yes Yes Yes
API and webhooksRead-only API; no webhooks documentedGraphQL API and webhooksWebhooks
Official ticket resaleVia Tixel integrationTicket transfers onlyNo
Open sourceNoNo Yes
Can be self-hostedNoNo Yes
§ 03 · Trade-offs

Strengths and limitations

Humanitix

Strengths

  • Not-for-profit: profits from booking fees go to charity
  • Every feature on every plan, with lower rates for charities and schools
  • Free for free events, with no subscriptions or contracts
  • UK and Australian rates already include card processing

Limitations

  • Payouts arrive after the event on the default gateway
  • Percentage-plus-fixed fee; the US all-in rate is 5% + $1.29
  • The public API is read-only
  • Euro events need your own Stripe account, with Stripe fees on top

Charities, not-for-profits and schools pay less: 1% + $0.99 plus processing in the US, 3.33% + £0.25 in the UK and 2.5% + A$0.50 in Australia. Buyers pay the fee by default.

Universe

Strengths

  • The service fee is capped per ticket in the US and UK
  • Choice of Universe Payments or your own Stripe account
  • Timed entry, waitlists, add-ons and custom questions on the entry plan
  • API, webhooks and an embeddable widget on every plan

Limitations

  • Funds are released 48 hours after the event on Universe Payments, then withdrawn on request
  • Fees vary a lot by country, and processing is charged on top
  • The built-in pass-fees-to-buyer option is missing in eight European countries
  • Pro plan pricing is not published

Starter plan rates. The Standard plan, which adds team permissions and payment plans, is 2.5% + $1.99 in the US and 5.5% + £0.99 in the UK. The service fee is capped at $19.95 or £9.95 a ticket; processing is not capped.

§ 04 · Verdict

Which should you choose?

Choose Hi.Events if

you want a low published fee, your own branding at checkout and card payments in your own Stripe account as tickets sell.

Start selling for free →
§ 05 · FAQ

Humanitix vs Universe: common questions

Is Humanitix cheaper than Universe?
Universe (2% + $0.79) is cheaper than Humanitix (2.1% + $0.99) at every ticket price we checked. On a $30 ticket, with card processing included, Humanitix costs $2.79 and Universe costs $2.29. Card processing is charged on top by both.
Which pays out faster, Humanitix or Universe?
Humanitix: after the event, within about five business days; earlier by request or with your own Stripe account. Universe: after the event with Universe Payments, 48 hours after it ends; on your Stripe schedule with Stripe Connect. In practice the two are similar.
Do Humanitix and Universe promote events in a marketplace?
Yes, both do. Humanitix and Universe each list events in their own consumer marketplace, which can bring you buyers you would not otherwise reach. The trade-off is that your event sits next to other organizers' events.
Are free events free on Humanitix and Universe?
Humanitix: free. Universe: free.
Is there a cheaper alternative to Humanitix and Universe?
Hi.Events charges 1.25% + $0.60 per paid ticket, the same for every organizer, with no monthly fee. On a $30 ticket that is $2.15 including Stripe's card processing. Card payments settle into your own Stripe account as tickets sell, and free events are free. It has no consumer marketplace, so it suits organizers who bring their own audience.See pricing →

Or skip both

Hi.Events gives you a low published fee, your own branding and your money as tickets sell. Create an event and see how it compares with Humanitix and Universe for yourself.

Free events cost nothing. Paid tickets are 1.25% + $0.60, with no monthly fee and no contract — see the full pricing.