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Luma fees
explained for 2026

Luma charges 5% per paid ticket in the US, with card processing charged on top. Below: the fee in every currency it publishes, what it comes to on a real ticket, and the same ticket on Hi.Events.

See the fee by countryHi.Events vs Luma →

On a $30 ticket, Luma costs $1.50 in platform fee, $2.67 once card processing is added. Hi.Events costs $2.15 all-in on the same ticket, 1.25% + $0.60 plus Stripe's 2.9% + $0.30.

§ 01 · By country

What Luma charges in each currency

The published standard rate per paid ticket, and the all-in cost on a ticket priced at 20, 50 and 100 in that currency, once card processing is counted.

CurrencyPublished feeCard processingTicket at 20Ticket at 50Ticket at 100
USD (the US)5%Charged on top$1.88$4.25$8.20
EUR (the EU)5%Charged on top€1.55€3.50€6.75
GBP (the UK)5%Charged on top£1.50£3.45£6.70
AUD (Australia)5%Charged on topA$1.64A$3.65A$7.00
Hi.Events, USD1.25% + $0.60Charged on top (2.9% + $0.30)$1.73$2.98$5.05

Standard published rates as of September 2026, before VAT or GST where the platform quotes them that way. Where card processing is charged on top, the all-in figure adds the platform's own stated rate or a standard Stripe rate. The Hi.Events row is shown in the currency selected in the calculator below.

§ 02 · Calculator

Your fees on Luma and on Hi.Events

Move the sliders to your ticket price and volume. Where Luma's fee includes card processing, Stripe's rate is added to the Hi.Events side so the two are like for like.

ADMIT ONE
Ticket price$30
Tickets sold250
Hi.Events · 1.25% + $0.60$244
Luma · 5%$375
Extra money you keep$131on 250 tickets at $30 each, vs. LumaStart selling for free →

Illustrative comparison of platform fees only; payment processing is charged on top by both platforms. Self-hosted Hi.Events has no platform fees. Hi.Events vs Luma, feature by feature →

§ 03 · How the fee is charged

The terms behind Luma's fee

Luma Plus, at $59 a month billed annually, removes the 5% fee and adds API access, Zapier and tax collection. Fees cannot be added on top of the ticket price, so the organizer always absorbs them.

  • Card processing

    Stripe processing is charged on top by your own Stripe account

  • Free tickets

    Free

  • Fee passed to the buyer

    No, the organizer absorbs it

  • When you are paid

    As tickets sell, on your own Stripe payout schedule

  • Who takes the payment

    Your own Stripe account

  • Markets

    Worldwide, wherever Stripe is available

§ 04 · Compared

Luma against the alternatives

Hi.Events vs Luma

Fees, payouts and features side by side, with card processing counted the same way on both.

Compare the two →

Switching from Luma

What changes when you move your events to Hi.Events, and what you give up.

Read the guide →

Every platform's fees

Fifteen ticketing platforms ranked by what they cost on the same ticket, in your currency.

See the fee table →
§ 05 · FAQ

Luma fees: common questions

How much does Luma charge per ticket?
Luma charges 5% per paid ticket in the US, with card processing charged on top. Luma Plus, at $59 a month billed annually, removes the 5% fee and adds API access, Zapier and tax collection. Fees cannot be added on top of the ticket price, so the organizer always absorbs them.Luma pricing →
Does Luma's fee include card processing?
Stripe processing is charged on top by your own Stripe account. Hi.Events charges 1.25% + $0.60 per paid ticket and card processing is paid separately to Stripe at its standard rate, 2.9% + $0.30 in the US, so the totals on this page add processing to both sides before comparing them.
Does Luma charge for free tickets?
Free. On Hi.Events free tickets carry no platform fee.
Can I pass Luma's fee on to the buyer?
No. Luma does not let you add its fee to the ticket price, so the organizer absorbs it. On Hi.Events you choose per event whether the 1.25% + $0.60 fee is added at checkout or built into your price.
When does Luma pay out ticket money?
As tickets sell, on your own Stripe payout schedule. Who takes the payment: Your own Stripe account. On Hi.Events card payments settle into your own Stripe account as tickets sell, on your Stripe payout schedule.
What does a $30 ticket cost on Luma compared with Hi.Events?
On a $30 ticket, Luma costs $1.50 in platform fee, $2.67 once card processing is added. Hi.Events costs $2.15 all-in on the same ticket, 1.25% + $0.60 plus Stripe's 2.9% + $0.30.Hi.Events vs Luma →
Where do these Luma fees come from?
From Luma's own pricing page and help centre, checked in September 2026. Standard published rates only: negotiated, nonprofit and subscription pricing are described in the notes rather than used in the totals. Check the source before you decide, because fees change.

Sources

Read from Luma's own pages in September 2026. Fees change; check the source before you decide.

Keep more of every ticket

On a $30 ticket that is $0.53 more per ticket in your account, paid as tickets sell.

Get started free

Free events cost nothing. Paid tickets are 1.25% + $0.60, with no monthly fee and no contract — see the full pricing.