Documentation
Attendee and Entry Management
Creating a Check in List

Creating and Managing Check-In Lists

Check-in lists help you manage event entry smoothly and track attendance. You can create multiple lists for different purposes, such as VIP entrance, general admission, or specific session tracking.

Each check-in list can be accessed by multiple staff members simultaneously, making it perfect for events with multiple entry points.

Creating Your Check-In List

1. Start list creation

From your event dashboard, click "Create Check-In List" to begin.

Event dashboard showing the Create Check-In List button
Start by clicking Create Check-In List

2. Name your list

Give your list a descriptive name that helps staff identify its purpose.

Check-in list creation form showing name input field
Enter a clear name like 'VIP Check-in List'

3. Associate ticket types

Select which ticket types can be checked in using this list. This helps prevent unauthorized access levels.

Ticket type selection interface for check-in list
Choose which tickets can be processed with this list

4. Set time restrictions

Optionally set activation and expiration dates to automatically enable/disable the list.

Date selection fields for list activation and expiration
Set optional time restrictions for list usage

5. Create the list

Click "Create Check-In List" to finalize your setup.

Create Check-In List button highlighted
Finalize your check-in list creation

Using the Check-In List

6. Access the check-in interface

Open the check-in page from the dropdown menu to start processing attendees.

Dropdown menu showing Open Check-In Page option
Access your check-in list through the dropdown menu

7. Check in attendees

Use the "Check In" button to mark attendees as arrived.

Check-in interface showing Check In button
Click Check In to mark an attendee's arrival

8. Check out capability

If needed, you can check out attendees using the "Check Out" button.

Check-in interface showing Check Out button
Use Check Out for tracking departures or managing capacity

QR Code Scanning

9. Enable QR scanner

Click "Scan QR Code" to use the device's camera for quick check-ins.

QR code scanning interface
Access the QR scanner for faster check-ins

10. Use the flashlight

Toggle the flashlight for better scanning in low-light conditions.

QR scanner interface showing flashlight toggle
Enable the flashlight using the lightbulb icon

11. Enable audio feedback

Turn on audio confirmation for successful and failed check-ins.

QR scanner interface showing audio toggle
Enable audio feedback for scan confirmations

Check-In Best Practices

  • Create separate lists for different entry points or ticket types
  • Test the QR scanner in advance with sample tickets
  • Enable audio feedback in noisy environments
  • Have a backup plan for manual check-ins if needed
  • Train staff on using both QR and manual check-in methods

Next Steps

After setting up your check-in list:

  • Share the check-in page link with your event staff
  • Test the process with sample tickets
  • Consider creating backup lists for redundancy