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Checkout and Pricing
Creating Promo Codes

Creating and Managing Promo Codes

Promo codes are a powerful tool for managing ticket sales and access. You can use them to:

  • Offer percentage or fixed-amount discounts
  • Create hidden VIP or special access tickets
  • Enable early bird access to specific ticket types
  • Track marketing campaign effectiveness

Creating a Promo Code

1. Access promo code creation

From your event dashboard, click the "Create a Promo Code" button.

Event dashboard highlighting the Create a Promo Code button
Start by clicking Create a Promo Code

2. Name your code

Enter a memorable code name. Make it easy to type but distinctive enough to avoid guessing.

Promo code creation form showing the code name field
Enter your promo code name - in this example, '50 OFF'

3. Select discount type

Choose between percentage or fixed amount discounts.

Discount type selection dropdown showing percentage option
Select your preferred discount type

4. Set discount amount

Enter the discount amount - in this case, a 50% discount.

Discount amount input field showing 50 percent
Enter your discount percentage or fixed amount

5. Choose applicable products

Select which tickets or products the code can be used for.

Product selection interface for promo code
Choose which tickets this code applies to

6. Select specific products

Choose individual products or apply to all.

Product selection interface showing multiple ticket types
Select specific tickets for the promo code

7. Set usage limits

Optionally limit how many times the code can be used.

Usage limit input field for promo code
Set a maximum number of uses for your code (optional)

8. Create the code

Click "Create Promo Code" to activate your new code.

Create Promo Code button highlighted
Finalize your promo code creation

Testing Your Promo Code

9. View event page

Navigate to your event's public page to test the code.

Event dashboard showing Event Page navigation option
Click Event Page to view your event as an attendee

10. Open promo code entry

Click "Have a promo code?" to reveal the input field.

Event page showing Have a promo code? button
Click to enter your promo code

11. Enter the code

Type in your promo code.

Promo code input field with code entered
Enter your promo code exactly as created

12. Apply the code

Click "Apply Promo Code" to activate the discount.

Apply Promo Code button highlighted
Click to apply your promo code

13. Verify the discount

Check that the discount appears correctly.

Ticket price showing applied discount
Confirm your discount has been applied correctly

Advanced Promo Code Uses

Promo codes can do more than just provide discounts:

  • Hidden Tickets: Create exclusive tickets that are only visible when a specific promo code is applied
  • Early Access: Use promo codes to grant early access to tickets before public sale
  • Marketing Tracking: Use different codes for different marketing channels to track effectiveness

Next Steps

After creating your promo code, consider:

  • Sharing it with your target audience
  • Creating multiple codes for different audience segments
  • Testing the code thoroughly before broad distribution