Documentation
Event Setup and Management
Pre Sale Ticket Access

Setting Up Pre-Sale Tickets

Pre-sale tickets are a powerful way to reward loyal customers, generate early buzz, and kickstart your event's ticket sales. Hi.Events makes it easy to create exclusive pre-sale access using hidden tickets and promo codes.

Why Use Pre-Sale Tickets?

  • Reward loyal customers with early access
  • Create urgency and excitement
  • Test pricing strategies
  • Generate early revenue
  • Build an email list through registration

Pre-sale tickets often sell out quickly, creating buzz and momentum for your general ticket release.

Step 1: Create a Hidden Ticket

First, create a special ticket that's only visible to people with your pre-sale code:

Creating a hidden pre-sale ticket
Create an Early Release ticket and set it as hidden unless accessed with a promo code

Key Settings:

  1. Give your ticket a clear name (e.g., "Early Bird", "Pre-Sale Access")
  2. Set your pre-sale price
  3. Under "Show Additional Options", enable "Hide ticket unless user has applicable promo code"
  4. Optionally set a purchase limit per customer

Step 2: Create the Access Code

Next, create a promo code that will unlock access to your hidden ticket:

Creating a pre-sale access code
Set up a promo code that reveals your hidden pre-sale ticket

Promo Code Tips:

  • Use memorable but hard-to-guess codes
  • Consider creating multiple codes for different customer groups
  • Set usage limits if desired
  • Add an expiration date to create urgency
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Pre-Sale Strategies

Consider these popular approaches:

  • Fan Club Pre-Sale: Reward your most loyal followers
  • Email List Pre-Sale: Drive newsletter signups
  • Social Media Pre-Sale: Boost your social following
  • Partner Pre-Sale: Collaborate with other brands

Managing Your Pre-Sale

After setup:

  1. Share the promo code with your selected audience
  2. Monitor usage and sales
  3. Gather feedback on the process
  4. Prepare your general ticket release

Pro Tips

  • Create urgency by limiting the number of pre-sale tickets
  • Consider offering special perks with pre-sale tickets
  • Communicate clearly about when the pre-sale starts and ends
  • Have a backup plan if pre-sale tickets sell out quickly