Setting Up Pre-Sale Tickets
Pre-sale tickets are a powerful way to reward loyal customers, generate early buzz, and kickstart your event's ticket sales. Hi.Events makes it easy to create exclusive pre-sale access using hidden tickets and promo codes.
Why Use Pre-Sale Tickets?
- Reward loyal customers with early access
- Create urgency and excitement
- Test pricing strategies
- Generate early revenue
- Build an email list through registration
Pre-sale tickets often sell out quickly, creating buzz and momentum for your general ticket release.
Step 1: Create a Hidden Ticket
First, create a special ticket that's only visible to people with your pre-sale code:

Key Settings:
- Give your ticket a clear name (e.g., "Early Bird", "Pre-Sale Access")
- Set your pre-sale price
- Under "Show Additional Options", enable "Hide ticket unless user has applicable promo code"
- Optionally set a purchase limit per customer
Step 2: Create the Access Code
Next, create a promo code that will unlock access to your hidden ticket:

Promo Code Tips:
- Use memorable but hard-to-guess codes
- Consider creating multiple codes for different customer groups
- Set usage limits if desired
- Add an expiration date to create urgency
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Managing Your Pre-Sale
After setup:
- Share the promo code with your selected audience
- Monitor usage and sales
- Gather feedback on the process
- Prepare your general ticket release