Hi.Events Commercial License Agreement - Single Domain

📋 TL;DR - Single Domain License

🎯 Who This Is For:

This license is for organizations running their OWN events on their OWN website.

  • Your venue selling tickets for shows/performances you host
  • Your company hosting conferences, trade shows, or corporate events
  • Your festival or annual gathering
  • Your theater/arts center managing your season
  • Your sports club selling tickets to your games/matches

✅ What You Get:

  • Perpetual license - Pay once, use forever
  • Two major versions - Current + next major version included
  • One production domain - e.g., tickets.yourcompany.com
  • Unlimited events - Run as many of YOUR events as you want
  • Unlimited revenue - No caps on ticket sales
  • White-label friendly - Use your own branding

🚫 What This Is NOT For:

  • ❌ Event ticketing businesses - Selling tickets for other people's events
  • ❌ Multi-client platforms - Where multiple organizations manage their own events
  • ❌ Agency use - Managing events for multiple clients
  • ❌ White-label ticketing services - Providing ticketing as a service to others
  • ❌ Multiple domains - Need separate license for each domain

⚡ Need multi-client/SaaS capabilities? You need our Multi-Tenant license instead.

⚖️ Key Legal Points:

  • You're responsible - For hosting, security, backups, compliance
  • You own your modifications - Full rights to your customizations
  • Software "as is" - No warranties; liability capped at license fee
  • Updates included - For the two major versions covered

Not legal advice. This summary is for convenience only. The full agreement below is the legally binding document.

Effective Date: November 14, 2025

This Commercial License Agreement - Single Domain ("Agreement") is entered into by and between Hi.Events Ltd. ("Licensor"), a private limited company incorporated in Dublin, Ireland (Company Number: 795885), and the entity or individual purchasing this single domain commercial license ("Licensee"). By purchasing, downloading, installing, accessing, or using Hi.Events software (the "Software"), Licensee explicitly and irrevocably agrees to be bound by all terms and conditions of this Agreement without exception or reservation, subject to the payment of all applicable fees.

1. Definitions

"Software" means the Hi.Events software provided under this license in all forms, including source code, object code, documentation, and any related updates, patches, or enhancements provided by Licensor.
"Licensor" means Hi.Events Ltd., its affiliates, successors, and assigns.
"Licensee" means the entity or individual that has purchased this single domain commercial license.
"Hosting Environment" means any server, VPS, cloud service, or infrastructure operated or controlled by Licensee where the Software is hosted.
"Licensed Instance" means a single installation of the Software operated by Licensee under this Agreement.
"Single Production Domain" means the single, specific fully qualified domain name (FQDN) identified by Licensee at the time of purchase, where the Software is publicly accessible for its primary intended use. Use on directly related subdomains solely for non-production staging, development, or testing purposes is permitted.
"Covered Versions" means the major version purchased by Licensee (e.g., v2.x) plus one subsequent major version (e.g., v3.x), including all minor updates.
"Version Upgrade" means a paid upgrade required to use major versions beyond the Covered Versions.
"Own Events" means events that are organized, hosted, promoted, or directly operated by Licensee's own organization. This does NOT include events organized by third parties, clients, or customers, even if Licensee provides ticketing services for such events.
"SaaS Use Case" means using the Software to create or operate a platform or service where multiple distinct third-party entities (e.g., event organizers, businesses, clients) can register or be provisioned accounts to manage their own events independently through a single Licensed Instance. This is explicitly prohibited under this license.
"Support Services" means optional technical support as described in Section 9.
"Intellectual Property" means all of Licensor's copyrights, trademarks, patents, trade secrets, and related rights.
"Confidential Information" means any non-public information relating to the Software, including source code, algorithms, technical specifications, and business information.

2. License Grant and Scope

Subject to Licensee's strict compliance with all terms and conditions of this Agreement, including payment of the one-time license fee, Licensor hereby grants to Licensee a perpetual, limited, non-exclusive, non-transferable, non-assignable, non-sublicensable license to:

  • Install and operate one (1) Licensed Instance of the Covered Versions of the Software on Licensee's Hosting Environment;
  • Use the Software publicly only on the single designated Single Production Domain for managing and selling tickets to Own Events only;
  • Make necessary modifications to the Software solely for implementing and operating the Licensed Instance for Licensee's Own Events;
  • Receive updates, patches, and bug fixes for the Covered Versions as they are released by Licensor.

This license is perpetual for the Covered Versions and does not require ongoing payment or renewal.However, this license does NOT automatically grant rights to major version lines beyond the Covered Versions. To use major versions beyond the Covered Versions, Licensee must purchase a Version Upgrade from Licensor.

⚠️ CRITICAL RESTRICTION - Own Events Only:
This Single Domain License is ONLY for managing and selling tickets to events organized and operated by Licensee's own organization. You may NOT:
  • Provide ticketing services to other event organizers
  • Allow third parties to create or manage their own events through your installation
  • Operate as a ticketing service provider or platform for external clients
  • Use this for any SaaS Use Case where multiple organizations manage independent events
For multi-client/SaaS use, you MUST purchase a Multi-Tenant license. Contact license@hi.events for details.

3. License Restrictions

Licensee shall not, directly or indirectly:

  • Use the Software for any SaaS Use Case, including creating a platform where multiple third-party event organizers register or manage their own events. A Multi-Tenant or Enterprise license is MANDATORY for this.
  • Provide ticketing services to other organizations, event promoters, or third-party event organizers using this license. This license is strictly limited to Own Events.
  • Use the Software publicly on any domain other than the designated Single Production Domain.
  • Redistribute, resell, lease, loan, sublicense, or otherwise transfer the Software or this license to any third party.
  • Transfer, sell, assign, or otherwise convey this license without the prior written consent of Licensor.
  • Reverse engineer, decompile, or disassemble the Software, except to the extent expressly permitted by applicable law.
  • Use the Software unlawfully or in any manner that violates third-party rights.
  • Remove, alter, or obscure any proprietary notices or labels on the Software, except for white-labeling as permitted in Section 5.2.
  • Use versions of the Software beyond the Covered Versions without purchasing the appropriate Version Upgrade.

3.1 Prohibited Uses

  • Illegal or fraudulent activities;
  • Hate speech, violence, harassment, or exploitation;
  • Adult content, gambling, or high-risk industries;
  • Activities violating export controls or sanctions;
  • Activities that would materially damage Licensor's reputation or brand.

4. Licensee Responsibilities

Licensee hereby acknowledges and agrees that it shall:

  • Be solely responsible for the installation, configuration, operation, security, and maintenance of the Software and the Hosting Environment;
  • Comply with all applicable laws and regulations (including data privacy and payment processing);
  • Maintain accurate records sufficient to verify compliance with this Agreement;
  • Notify Licensor promptly of any suspected unauthorized use or security breach related to the Software;
  • Ensure that any modifications to the Software are performed competently and do not compromise security or integrity.

5. Intellectual Property and Modifications

The Software and all Intellectual Property rights therein are and shall remain the exclusive property of Licensor or its licensors. This Agreement grants a limited license to use, not ownership. All rights not expressly granted are reserved by Licensor.

5.1 Ownership of Modifications

Licensee retains full ownership of all modifications, enhancements, derivative works, or custom features created by Licensee ("Modifications"). Licensor does not receive any rights to Licensee's Modifications unless Licensee explicitly provides written consent.

Modifications do not grant Licensee ownership or rights to the underlying Software.

5.2 White-Labeling

Licensee may remove Licensor's branding from the user interface and apply their own branding. Required notices within source code may not be removed.

6. Hosting and Infrastructure

  • Licensor does not provide hosting services;
  • Licensee bears all hosting and operational costs;
  • Licensor is not liable for hosting failures or performance issues.

7. Third-Party Services

  • Third-party integration availability is not guaranteed;
  • Issues caused by third-party services are not Licensor's responsibility.

8. Data Protection

Licensee acts as the data controller for all data processed through the Licensed Instance and is solely responsible for compliance with all applicable data protection laws (e.g., GDPR, CCPA), including implementing appropriate security measures, providing privacy notices, and obtaining necessary consents. Licensor does not access or process such data except if explicitly authorized for support purposes and subject to a separate Data Processing Addendum if required.

9. Support and Updates

  • Updates may be provided at Licensor's discretion for the Covered Versions;
  • No automatic updates for self-hosted installations;
  • Basic email support may be available as specified on Licensor's website at time of purchase;
  • Enhanced support requires a paid agreement;
  • Support covers unmodified Software only unless otherwise agreed.

10. License Term and Termination

This license is perpetual for the Covered Versions unless terminated as described below.

Licensor may terminate this Agreement immediately upon written notice if Licensee commits a material breach, including but not limited to:

  • Violation of the license restrictions in Section 3 (including SaaS use, providing services to third parties, or exceeding domain limits);
  • Breach of confidentiality obligations;
  • Use of the Software in violation of Section 3.1 (Prohibited Uses);
  • Insolvency or bankruptcy proceedings; or
  • Any other material breach that remains uncured for thirty (30) days after written notice from Licensor.

Upon termination or expiration:

  • All rights granted cease immediately;
  • Licensee must immediately cease use and delete all copies of the Software within five (5) business days;
  • Licensee must provide written certification of removal upon Licensor's request;
  • No refund of fees paid.

Sections 1, 3, 5, 6, 7, 11, 12, 13, 14, 15, 16, 19, and 20 shall survive termination.

11. Backup and Data Security

  • Licensee is solely responsible for backups of Software and data;
  • Licensee must maintain reasonable security controls;
  • Licensor is not liable for data loss or breaches in Licensee's environment.

12. Warranty Disclaimer

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. LICENSOR EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LICENSOR DOES NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED. LICENSEE USES THE SOFTWARE AT ITS OWN RISK.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, REVENUE, OR DATA) ARISING FROM OR RELATED TO THIS AGREEMENT OR THE SOFTWARE, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY.

IN NO EVENT SHALL LICENSOR'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT OF LICENSE FEES PAID BY LICENSEE TO LICENSOR UNDER THIS AGREEMENT.

14. Indemnification

Licensee shall defend, indemnify, and hold harmless Licensor, its affiliates, officers, directors, employees, and agents from and against any and all third-party claims, demands, suits, actions, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Licensee's use, operation, or implementation of the Software;
  • Any breach of this Agreement by Licensee;
  • Licensee's failure to comply with applicable laws or regulations;
  • Any modifications to the Software made by or for Licensee; or
  • Any data breach or security incident involving the Licensed Instance due to Licensee's acts or omissions.

Licensor will provide prompt notice of any claim and cooperate reasonably (at Licensee's expense) in the defense. Licensee shall have sole control over the defense and settlement, provided that Licensee shall not settle any claim imposing liability or obligations on Licensor without Licensor's prior written consent.

15. Compliance Verification

Upon written request from Licensor, no more than once per calendar year, Licensee agrees to provide information reasonably necessary for Licensor to verify Licensee's compliance with the terms of this Agreement, including but not limited to the scope of use (Single Production Domain, Own Events only).

Licensee shall provide such requested information within thirty (30) days of Licensor's written request. Any information provided by Licensee to Licensor pursuant to this section shall be treated as Licensee's Confidential Information and shall be used by Licensor solely for the purpose of verifying compliance with this Agreement. Failure to provide the requested information within the specified timeframe may be considered a material breach of this Agreement.

16. Confidentiality

Each party agrees to protect the other's Confidential Information with at least the same degree of care as it uses for its own similar information, but no less than reasonable care. Confidential Information shall not be used or disclosed except as necessary to perform under this Agreement, including verification under Section 15, or as required by law. Obligations survive termination for five (5) years, except for trade secrets which survive indefinitely.

17. Force Majeure

Neither party is liable for failure or delay due to causes beyond its reasonable control (Force Majeure Event), provided prompt notice is given and reasonable efforts are made to resume performance. Does not excuse payment obligations. If persistent (> 60 days), either party may terminate upon written notice.

18. Governing Law and Dispute Resolution

This Agreement is governed by the laws of Ireland without regard to conflict of law principles.

  • Disputes under €25,000 EUR: Parties agree to attempt good faith negotiation for 30 days. If unresolved, disputes may be pursued in the courts of Dublin, Ireland, which shall have exclusive jurisdiction.
  • Disputes €25,000+ EUR: Shall be finally settled by arbitration administered by the International Chamber of Commerce (ICC) under its Rules of Arbitration. One arbitrator, Dublin location, English language.

Nothing herein prevents Licensor from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its Intellectual Property rights or prevent irreparable harm.

19. Assignment and Transfer

Licensee may not transfer this license without written consent. Licensor will not unreasonably withhold consent for mergers or acquisitions where the acquiring party is not a direct competitor and agrees to be bound by this Agreement. Unpermitted assignment is void. Licensor may freely assign. Binds permitted successors/assigns.

20. Amendment and Waiver

Material changes to this Agreement require a written signed amendment by both parties. No waiver is effective unless written and signed. No waiver of any breach constitutes a waiver of any other breach.

21. Version Upgrades

To use major versions beyond Covered Versions, Licensee must purchase a Version Upgrade from Licensor at then-current pricing. Contact sales@hi.events for availability and pricing.

22. Severability

If any provision of this Agreement is held invalid or unenforceable, the remainder shall remain in effect and the invalid provision shall be reformed to reflect the parties' original intent to the maximum extent permitted by law.

23. Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, whether written or oral. This Agreement prevails over any conflicting terms in purchase orders or other business forms.

24. Notices

All notices must be in writing and sent by confirmed email or registered mail to the addresses specified by each party. Notices are deemed received when confirmed by email or three (3) business days after mailing.

25. Contact Information

Hi.Events Ltd.
Company Number: 795885
Dublin, Ireland
Licensing: license@hi.events
Support: support@hi.events
Sales: sales@hi.events
Date Last Revised: November 14, 2025

By purchasing, downloading, installing, or using the Software under the Single Domain license, Licensee irrevocably acknowledges that it has read, understood, and agrees to be strictly bound by all terms and conditions of this Agreement.