Hi.Events Commercial License Agreement - Single Domain

Effective Date: June 10, 2024

This Commercial License Agreement - Single Domain ("Agreement") is entered into by and between Hi.Events Ltd. ("Licensor") and the entity or individual purchasing this single domain commercial license ("Licensee"). By purchasing, downloading, installing, accessing, or using Hi.Events software (the "Software"), Licensee explicitly and irrevocably agrees to be bound by all terms and conditions of this Agreement without exception or reservation, subject to the payment of all applicable fees.

1. Definitions

"Software" means the Hi.Events software provided under this license in all forms, including source code, object code, documentation, and any related updates, upgrades, patches, fixes, or enhancements provided by Licensor at its sole discretion.
"Licensor" means Hi.Events Ltd., its affiliates, successors, and assigns.
"Licensee" means the entity or individual who has purchased this single domain commercial license subject to the terms herein.
"Hosting Environment" means any server, cloud infrastructure, or computing environment controlled, managed, or utilized by the Licensee where a Licensed Instance of the Software is installed.
"Licensed Instance" refers to a single installation of the Software within Licensee's Hosting Environment operating under this Agreement.
"Single Production Domain" means the single, specific fully qualified domain name (FQDN) identified by Licensee at the time of purchase, where the Software is publicly accessible for its primary intended use. Use on directly related subdomains solely for non-production staging, development, or testing purposes is permitted.
"SaaS Use Case" means using the Software to create or operate a platform or service where multiple distinct third-party entities (e.g., event organizers, businesses) can register or be provisioned accounts to manage their *own* events independently through a single Licensed Instance.
"Support Services" means any technical assistance provided by Licensor as described in Section 9 (Support).
"Intellectual Property" means all patents, copyrights, trademarks, trade secrets, know-how, and any other proprietary rights related to the Software.
"Confidential Information" means any non-public information relating to the Software, including but not limited to source code, algorithms, business plans, technical specifications, pricing, and performance benchmarks, disclosed by Licensor.
"Processed Ticket Revenue" means the total gross monetary value of all tickets sold, processed, or transacted through the Licensed Instance within any continuous 12-month period, before deductions for fees, taxes, refunds, or chargebacks.
"Annual Revenue Limit" means Fifty Thousand United States Dollars ($50,000 USD) of Processed Ticket Revenue within any continuous 12-month period.

2. License Grant and Scope

Subject to Licensee's strict compliance with all terms and conditions of this Agreement, including timely payment of license fees and adherence to the Annual Revenue Limit, Licensor hereby grants to Licensee a limited, revocable, non-exclusive, non-transferable, non-assignable, non-sublicensable license during the term of this Agreement to:

  • Install and operate one (1) Licensed Instance of the Software solely on Licensee's Hosting Environment;
  • Use the Software publicly only on the single designated Single Production Domain for managing events organized or directly promoted by the Licensee's own organization; and
  • Make necessary modifications to the Software solely for the purpose of implementing and operating the Licensed Instance for Licensee's permitted use, without acquiring any ownership rights beyond this license.

This license grant is strictly conditional upon the Processed Ticket Revenue generated by the Licensed Instance remaining at or below the Annual Revenue Limit. If the Processed Ticket Revenue exceeds the Annual Revenue Limit, this license shall automatically cease to be valid for the Licensed Instance, and Licensee must immediately cease use and either upgrade to an Enterprise license or remove the Software as per Section 10 (Term and Termination).

IMPORTANT RESTRICTION: This Single Domain License EXPLICITLY PROHIBITS any SaaS Use Case. The Software may NOT be used under this license to provide a platform or service for third parties to manage their own events. For such use, a Multi-Tenant or Enterprise license is required. Contact license@hi.events for details.

This license does not grant ownership. Licensor reserves all rights not expressly granted.

3. License Restrictions

Licensee shall not, directly or indirectly:

  • Use the Software for any SaaS Use Case, including creating a platform where multiple third-party event organizers register or manage their own events. A Multi-Tenant or Enterprise license is MANDATORY for this.
  • Use the Software publicly on any domain other than the designated Single Production Domain.
  • Use or operate the Licensed Instance if the Processed Ticket Revenue exceeds the Annual Revenue Limit, without first obtaining an appropriate Enterprise license from Licensor.
  • Redistribute, resell, lease, loan, sublicense, or otherwise transfer the Software source code or this license to any third party.
  • Operate an event ticketing service *for* third parties using this license; use is limited to events managed *by* the Licensee's organization.
  • Attempt to circumvent any technical limitations, license keys, or revenue monitoring mechanisms within the Software.
  • Incorporate the Software into another product for redistribution or resale.
  • Use the Software unlawfully or to infringe third-party rights.
  • Remove, alter, or obscure any proprietary notices or labels on the Software.

4. Licensee Responsibilities

Licensee hereby acknowledges and agrees that it shall:

  • Be solely responsible for the installation, configuration, operation, security, and maintenance of the Software and the Hosting Environment;
  • Comply with all applicable laws and regulations (including data privacy and payment processing);
  • Accurately monitor the Processed Ticket Revenue generated by the Licensed Instance on an ongoing basis;
  • Notify Licensor immediately if the Processed Ticket Revenue approaches or exceeds the Annual Revenue Limit and arrange for an upgrade to an appropriate Enterprise license if continued use is desired;
  • Maintain accurate records sufficient to verify compliance with this Agreement;
  • Notify Licensor promptly of any suspected unauthorized use or security breach related to the Software.

5. Intellectual Property Ownership

The Software and all Intellectual Property rights therein are and shall remain the exclusive property of Licensor or its licensors. This Agreement grants a limited license to use, not ownership. All rights not expressly granted are reserved by Licensor.

Any modifications, enhancements, or derivative works of the Software created by or for Licensee ("Modifications"), while potentially owned by Licensee under local law, are subject to the following: Licensee hereby grants Licensor a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display, and incorporate such Modifications (excluding Licensee's Confidential Information or branding) into the Software or other Licensor products and services for any purpose, including commercialization.

Licensor shall have a royalty-free, worldwide, transferable, sub-licensable, irrevocable, and perpetual license to incorporate into the Software or otherwise use any suggestions, recommendations, or other feedback it receives from the Licensee.

6. Confidentiality

Each party agrees to protect the other's Confidential Information with at least the same degree of care as it uses for its own similar information, but no less than reasonable care. Confidential Information shall not be used or disclosed except as necessary to perform under this Agreement, including verification under Section 14 (Compliance Verification), or as required by law. Obligations survive termination (typically 5 years, indefinitely for trade secrets).

7. Indemnification

Licensee shall defend, indemnify, and hold harmless Licensor, its affiliates, officers, directors, employees, and agents from and against any and all third-party claims, demands, suits, actions, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Licensee's use, operation, or implementation of the Software;
  • Any breach of this Agreement by Licensee;
  • Licensee's failure to comply with applicable laws or regulations;
  • Any modifications to the Software made by or for Licensee; or
  • Any data breach or security incident involving the Licensed Instance due to Licensee's acts or omissions.

Licensor will provide prompt notice of any claim and cooperate reasonably (at Licensee's expense) in the defense. Licensee shall have sole control over the defense and settlement, provided that Licensee shall not settle any claim imposing liability or obligations on Licensor without Licensor's prior written consent.

8. Data Protection

Licensee acts as the data controller for all data processed through the Licensed Instance and is solely responsible for compliance with all applicable data protection laws (e.g., GDPR, CCPA), including implementing appropriate security measures, providing privacy notices, and obtaining necessary consents. Licensor does not access or process such data except if explicitly authorized for support purposes.

9. Support

Regarding Support Services and Software updates:

  • Basic email support may be available as specified on Licensor's website at the time of purchase, subject to reasonable use. Enhanced support requires a separate agreement and fee.
  • Support Services are limited to addressing issues with the unmodified, licensed Software and do not cover customizations, integrations, hosting issues, or end-user support specific to Licensee's events.

10. Term and Termination

Unless a perpetual license is purchased, the initial term of this Agreement is one (1) year from the Effective Date, or as otherwise specified (e.g., monthly).

For term-based licenses:

  • The license automatically renews for successive terms of the same duration upon timely payment of the applicable renewal fee prior to expiration.
  • If Licensee fails to pay the renewal fee, this Agreement terminates at the end of the current paid term.

Licensor may terminate this Agreement immediately upon written notice if Licensee commits a material breach, including but not limited to:

  • Failure to pay license fees;
  • Violation of the license restrictions in Section 3 (including SaaS use or exceeding domain limits);
  • Exceeding the Annual Revenue Limit without promptly securing an appropriate Enterprise license;
  • Breach of confidentiality.

Upon termination or expiration:

  • All rights granted cease immediately;
  • Licensee must immediately cease use and eradicate the Software within five (5) business days;
  • Licensee must provide written certification of removal upon request;
  • No refund of fees paid.

Sections 1, 3, 5, 6, 7, 11, 12, 13, 14 (Compliance Verification), 15, 16, 17, 20, 21, and any accrued payment obligations shall survive termination.

11. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. LICENSOR EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LICENSOR DOES NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED. LICENSEE USES THE SOFTWARE AT ITS OWN RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, REVENUE, OR DATA) ARISING FROM OR RELATED TO THIS AGREEMENT OR THE SOFTWARE, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY.

IN NO EVENT SHALL LICENSOR'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT OF LICENSE FEES PAID BY LICENSEE TO LICENSOR UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

13. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any dispute shall be resolved by arbitration administered by the ICC in Vancouver, BC, Canada (English language), with one arbitrator. Licensor may seek injunctive relief in court. The UN Convention on Contracts for the International Sale of Goods does not apply.

14. Compliance Verification

Upon written request from Licensor, no more than once per calendar year, Licensee agrees to provide information reasonably necessary for Licensor to verify Licensee's compliance with the terms of this Agreement, including but not limited to the scope of use (Single Production Domain) and adherence to the Annual Revenue Limit.

Licensee shall provide such requested information within thirty (30) days of Licensor's written request. Any information provided by Licensee to Licensor pursuant to this section shall be treated as Licensee's Confidential Information and shall be used by Licensor solely for the purpose of verifying compliance with this Agreement. Failure to provide the requested information within the specified timeframe may be considered a material breach of this Agreement.

15. Force Majeure

Neither party is liable for failure or delay due to causes beyond its reasonable control (Force Majeure Event), provided prompt notice is given and reasonable efforts are made to resume performance. Does not excuse payment. If persistent ( > 60 days), either party may terminate.

16. Software Updates

The license typically includes access to updates (bug fixes, security patches, minor enhancements) for the specific major version line purchased, as released by Licensor. Licensor provides no guarantee of future updates or upgrades to new major versions unless purchased separately. Licensee is responsible for applying updates.

17. Assignment

Licensee may not assign this Agreement without Licensor's prior written consent, except in case of M&A to a non-competitor who agrees in writing to be bound by this Agreement. Unpermitted assignment is void. Licensor may freely assign. Binds permitted successors/assigns.

18. Entire Agreement

This Agreement constitutes the entire understanding between the parties regarding the Software license and supersedes all prior discussions and agreements. Purchase orders are for convenience only; their terms do not modify this Agreement.

19. Amendments

Licensor may amend this Agreement by posting updated terms on its website or providing notice. Amendments effective 30 days after posting/notice. Continued use constitutes acceptance. Waivers must be in writing.

20. Perpetual License

If Licensee has purchased a perpetual license, the license term in Section 10 is modified. A perpetual license grants the right to use the specific major version line purchased indefinitely, subject to all other terms herein, including the Annual Revenue Limit if applicable to the offer. Contact Licensor for details.

21. Enterprise License

For installations processing over $50,000 in annual ticket revenue*, or those needing features beyond the scope of this license (like SaaS use), dedicated support SLAs, or custom terms, an Enterprise license is required. Please contact sales@hi.events to discuss options.

*Annual processed ticket revenue definition found in Section 1.

22. Contact Information

Hi.Events Ltd.
Contact (Licensing): license@hi.events
Contact (Support): support@hi.events
Date Last Revised: June 10, 2024

By purchasing, downloading, installing, or using the Software under the Single Domain license, Licensee irrevocably acknowledges that it has read, understood, and agrees to be strictly bound by all terms and conditions of this Agreement.