Hi.Events Self-Hosted SaaS License Agreement

Effective Date: March 10, 2025

This Self-Hosted SaaS License Agreement ("Agreement") is a legally binding contract entered into by and between Hi.Events Ltd. ("Licensor") and the entity or individual purchasing the self-hosted SaaS license ("Licensee"). By purchasing, downloading, installing, accessing, or using Hi.Events software (the "Software"), Licensee explicitly and irrevocably agrees to be bound by all terms and conditions of this Agreement without exception or reservation.

1. Definitions

"Software" means the Hi.Events software in all forms, including source code, object code, documentation, and any related updates, upgrades, patches, fixes, or enhancements provided by Licensor at its sole discretion.
"Licensor" means Hi.Events Ltd., its affiliates, successors, and assigns.
"Licensee" means the entity or individual who has purchased the self-hosted SaaS license.
"Hosting Environment" means any server, cloud infrastructure, or computing environment controlled, managed, or utilized by the Licensee where the Software is installed.
"Support Services" means any technical assistance, guidance, or consultation provided by Licensor as defined in Section 8 of this Agreement.
"Intellectual Property" means all patents, copyrights, trademarks, trade secrets, know-how, and any other proprietary rights related to the Software.
"Confidential Information" means any non-public information relating to the Software, including but not limited to source code, algorithms, business plans, technical specifications, and customer data.
"End Users" means individuals or entities that access or use the services provided by Licensee through Licensee's implementation of the Software.

2. License Grant and Scope

Subject to Licensee's strict compliance with all terms and conditions of this Agreement, Licensor hereby grants to Licensee a limited, revocable, non-exclusive, non-transferable, non-assignable, non-sublicensable license to:

  • Install and use the Software solely on Licensee's Hosting Environment;
  • Use the Software to provide services to Licensee's End Users; and
  • Make necessary modifications to the Software solely for the purpose of implementing and operating it within Licensee's environment, without acquiring any ownership rights to such modifications.

This license explicitly does not grant Licensee any ownership rights to the Software or its Intellectual Property. Licensor reserves all rights not expressly granted herein.

3. Licensee Responsibilities and Obligations

Licensee hereby acknowledges and agrees that it shall:

  • Be responsible for the installation, operation, and maintenance of the Software within its environment;
  • Comply with all applicable laws and regulations in the jurisdictions where the Software is used;
  • Provide all technical support and customer service to its End Users, with no expectation of direct support from Licensor to such End Users;
  • Notify Licensor of any suspected unauthorized use or violations of this Agreement; and
  • Ensure that any modifications to the Software are performed in a professional manner.

4. License Restrictions

Licensee shall not, directly or indirectly, and shall ensure that its employees, contractors, and End Users do not:

  • Sell, resell, rent, lease, loan, distribute, or otherwise transfer the Software's source code to any third party;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software, except to the extent expressly permitted by applicable law despite this restriction;
  • Use the Software in any manner that violates applicable laws, regulations, or the rights of any third party;
  • Use the Software to store, transmit, or process material that is unlawful, harmful, threatening, defamatory, or otherwise objectionable;

5. Hosting and Infrastructure

Licensee expressly acknowledges and agrees that:

  • Licensor does not provide any hosting services, infrastructure, or cloud resources as part of this Agreement;
  • Licensor makes no representations or warranties regarding the Software's performance, availability, or compatibility with any particular hosting environment;
  • Licensee is solely responsible for ensuring that its hosting environment meets all technical requirements for the proper functioning of the Software; and
  • Licensor shall have no liability for any performance issues, downtime, or failures arising from Licensee's hosting environment or infrastructure.

6. Third-Party Services and Integrations

The Software may enable integrations with third-party services, applications, or APIs (e.g., payment processors, analytics providers, email services). Licensee acknowledges and agrees that:

  • Licensor does not control, endorse, or assume responsibility for any third-party services;
  • Licensee's use of third-party services is subject to separate terms and conditions imposed by the providers of such services;
  • Licensor makes no warranties regarding the continued availability, compatibility, or security of any third-party integrations;
  • Licensee is solely responsible for complying with all terms, conditions, and requirements of third-party service providers; and
  • Licensor shall have no liability for any disruptions, changes, or issues related to third-party services or their integration with the Software.

7. Data Protection and Compliance

With respect to data processing and regulatory compliance:

  • Licensee is the data controller for all End User data processed through the Software;
  • Licensee is solely responsible for ensuring lawful collection, processing, and storage of all data through the Software;
  • Licensee shall implement appropriate data protection policies, privacy notices, and consent mechanisms as required by applicable laws;
  • Licensor does not collect, access, or process End User data through the Software, except as may be expressly authorized by Licensee for support purposes;
  • Licensee shall defend, indemnify, and hold harmless Licensor from any claims, damages, or liabilities arising from Licensee's data processing activities or compliance failures; and
  • Licensee shall promptly notify affected individuals and authorities in the event of a data breach as required by applicable law.

8. Support and Updates

Regarding Support Services and updates:

  • Licensor may, at its sole discretion, provide updates, patches, or bug fixes to the Software;
  • Licensor does not provide automatic updates or maintenance for self-hosted installations;
  • Basic support services may be available via email at support@hi.events, subject to reasonable use limitations;
  • Enhanced support services may be purchased separately under a separate Support Service Agreement;
  • Support Services do not include implementation, integration, customization, or training services;
  • Licensee is solely responsible for applying updates and ensuring compatibility with its environment; and
  • Licensor reserves the right to discontinue support for older versions of the Software with reasonable notice.

9. Intellectual Property Ownership

The Software and all Intellectual Property rights therein are and shall remain the exclusive property of Licensor. This Agreement does not convey to Licensee any ownership rights in the Software or its Intellectual Property. All rights not expressly granted to Licensee are reserved by Licensor.

Any modifications, enhancements, or derivative works of the Software created by or for Licensee shall be owned by Licensee. However, Licensee hereby grants Licensor a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, and incorporate such modifications into the Software for any purpose, including commercialization in future versions of the Software.

Licensee may white-label and rebrand the Software by removing Licensor's branding and applying Licensee's own branding elements to create a customized product or service. This white-labeling right does not grant Licensee any additional rights to the underlying Software beyond what is expressly provided in this Agreement.

10. License Term, Renewal, and Termination

The initial term of this Agreement shall commence on the Effective Date and continue for a period of one (1) year, unless a perpetual license has been purchased. For term licenses:

  • Licensee must renew this Agreement prior to its expiration by paying the then-current renewal fee;
  • If Licensee fails to renew this Agreement, the license shall automatically terminate upon expiration;
  • Upon termination or expiration, Licensee must immediately cease all use of the Software and remove it from all systems within five (5) business days;
  • Licensee must certify in writing to Licensor that all copies of the Software have been removed and that no further use is occurring; and
  • Licensor may terminate this Agreement immediately if Licensee breaches any material term, including but not limited to payment obligations or license restrictions.

Sections 4, 7, 9, 11, 12, 13, 14, 15, 17, 18, 19, and 22 shall survive any termination or expiration of this Agreement.

11. Backup and Data Security

Licensee acknowledges and agrees that:

  • Licensee is solely responsible for implementing and maintaining regular backups of all data and configurations related to the Software;
  • Licensee is solely responsible for securing all data processed through the Software, including encryption of sensitive data;
  • Licensor shall have no responsibility or liability for any data loss, corruption, or breach, regardless of cause; and
  • Licensee must implement industry-standard security measures to protect the Software and associated data, including but not limited to firewalls, access controls, encryption, and vulnerability scanning.

12. Warranty Disclaimer

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY. LICENSOR SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

LICENSOR DOES NOT WARRANT THAT THE SOFTWARE WILL MEET LICENSEE'S REQUIREMENTS, THAT THE SOFTWARE WILL OPERATE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SOFTWARE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LICENSEE ACKNOWLEDGES THAT IT HAS RELIED ON NO WARRANTIES AND THAT NO WARRANTIES ARE MADE BY ANY OF LICENSOR'S SUPPLIERS.

LICENSEE ASSUMES FULL RESPONSIBILITY FOR DETERMINING WHETHER THE SOFTWARE IS SUITABLE FOR LICENSEE'S INTENDED PURPOSE AND FOR TESTING THE SOFTWARE SUFFICIENTLY BEFORE DEPLOYMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LICENSOR OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL LICENSOR'S TOTAL CUMULATIVE LIABILITY TO LICENSEE FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT PAID BY LICENSEE TO LICENSOR FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

LICENSEE ACKNOWLEDGES THAT THE LICENSE FEES REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND THAT LICENSOR WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS ON ITS LIABILITY.

14. Indemnification

Licensee shall defend, indemnify, and hold harmless Licensor, its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Licensee's use of the Software in violation of this Agreement or applicable law;
  • Any services provided by Licensee to End Users using the Software;
  • Any modifications or customizations of the Software made by or on behalf of Licensee;
  • Any breach of data security or privacy involving Licensee's implementation of the Software;
  • Any third-party claims arising from Licensee's use, operation, or implementation of the Software; and
  • Any negligent acts, errors, or omissions by Licensee or its employees, agents, or representatives.

Licensor shall: (a) provide Licensee with prompt notice of any such claim; (b) allow Licensee sole control of the defense and settlement of such claim, provided that Licensee may not settle any claim without Licensor's written consent if such settlement would impose any obligation on Licensor; and (c) provide reasonable cooperation to Licensee at Licensee's expense.

15. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under this Agreement to the extent such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, governmental actions, power failures, or internet or telecommunications disruptions (a "Force Majeure Event").

If either party is unable to perform any obligations due to a Force Majeure Event for a period exceeding ninety (90) consecutive days, either party may terminate this Agreement upon written notice, provided that such termination shall not relieve Licensee of any payment obligations incurred prior to termination.

16. Audit Rights

Licensor reserves the right, no more than once per year and upon reasonable notice of not less than fifteen (15) business days, to request information regarding Licensee's use of the Software to ensure compliance with the terms of this Agreement.

If Licensor has reasonable grounds to believe Licensee is not in compliance with this Agreement, Licensor may request additional verification. If non-compliance is found, Licensee agrees to remedy such non-compliance and pay any applicable license fees for unauthorized use.

17. Confidentiality

Each party acknowledges that it may have access to certain confidential information of the other party. "Confidential Information" means all information disclosed by one party to the other, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, including the Software, its source code, documentation, specifications, pricing, business plans, and technical information.

Each party agrees to: (a) maintain the confidentiality of the other party's Confidential Information using the same degree of care that it uses to protect its own confidential information of similar nature, but in no event less than reasonable care; (b) not disclose such Confidential Information to any third party other than its employees, contractors, and advisors who need to know such information for purposes of this Agreement and who are bound by confidentiality obligations at least as restrictive as those herein; and (c) not use such Confidential Information for any purpose outside the scope of this Agreement.

The confidentiality obligations shall survive termination or expiration of this Agreement for a period of five (5) years, except for trade secrets which shall remain confidential for as long as they remain trade secrets under applicable law.

18. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.

Any dispute, controversy, or claim arising out of or relating to this Agreement, including the validity, invalidity, breach, or termination thereof, shall be resolved by arbitration in accordance with the Rules of the International Chamber of Commerce (ICC) in effect at the time of the arbitration. The arbitration shall be conducted by three arbitrators appointed in accordance with said rules. The place of arbitration shall be Vancouver, British Columbia, Canada. The language of the arbitration shall be English.

Notwithstanding the foregoing, Licensor may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its Intellectual Property rights or to prevent unauthorized use of the Software.

19. Assignment and Transfer

Licensee may assign or transfer the rights granted under this Agreement in the event of a merger, acquisition, or sale of substantially all of its assets, provided that:

  • Licensee provides written notice to Licensor within thirty (30) days of such assignment or transfer;
  • The assignee or transferee agrees in writing to be bound by all terms and conditions of this Agreement; and
  • The assignee or transferee is not a direct competitor of Licensor, as reasonably determined by Licensor.

Licensor may assign this Agreement or any rights or obligations hereunder without Licensee's consent to: (a) any entity which acquires all or substantially all of Licensor's assets; (b) any entity which acquires all or substantially all of the assets to which this Agreement relates; or (c) any affiliate or successor of Licensor.

This Agreement shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

20. Amendment and Waiver

Licensor reserves the right to amend this Agreement at any time by posting the amended terms on its website or by providing notice to Licensee through other means. Such amendments shall be effective thirty (30) days after posting or notice, unless otherwise specified. Licensee's continued use of the Software after the effective date of any amendment shall constitute acceptance of such amendment.

No waiver of any right under this Agreement shall be effective unless in writing and signed by an authorized representative of the waiving party. No waiver of any past or present right arising from any breach or failure to perform shall be deemed to be a waiver of any future right arising under this Agreement.

21. Perpetual License Option

Licensee may purchase a perpetual license to the Software for an additional fee. A perpetual license grants Licensee the right to use the Software in perpetuity, subject to all other terms and conditions of this Agreement. All licenses include updates for the life of the Software.

For information on obtaining a perpetual license, please contact license@hi.events.

22. Severability and Interpretation

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired, and such provision shall be deemed to be restated to reflect the original intentions of the parties as nearly as possible in accordance with applicable law.

Section headings are for convenience only and shall not affect the interpretation of this Agreement. References to sections are to sections of this Agreement unless otherwise specified. The word "including" shall be interpreted to mean "including without limitation."

23. Entire Agreement

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written. No modification of or amendment to this Agreement shall be effective unless in writing and signed by authorized representatives of both parties.

24. Contact Information

Hi.Events Ltd.
Contact: license@hi.events
Date: June 10, 2024

By purchasing, downloading, installing, or using the Software, Licensee irrevocably acknowledges that it has read, understood, and agreed to be bound by all terms and conditions of this Agreement.