# Hi.Events

> Hi.Events is an open-source event ticketing platform for selling tickets online. Free events are free. Paid tickets cost 1.25% plus a small fixed amount per ticket (60¢ in the US, €0.50 in the EU and Ireland, 45p in the UK, A$0.85 in Australia), with no monthly fee and no contract. Organizers connect their own Stripe account and are paid as tickets sell; Hi.Events never holds the money.

Hi.Events is used for concerts, club nights, conferences, festivals, workshops and community events. Organizers get a branded event page, reserved seating on seat maps they design, a box office for door sales, an embeddable checkout for their own website, tiered and early-bird tickets, add-ons, promo codes, tracked links for promoters, registration questions, speaker and artist lineups with an agenda or timetable by room, QR code check-in from any phone, attendee messaging, and CSV reports. Checkout is available in 20 languages. Teams get Admin, Organizer and view-only roles limited to the events each person works on, required two-factor sign-in, single sign-on on request, and a REST API with webhooks. The hosted service runs at app.hi.events; the code is AGPL-licensed and can also be self-hosted, in which case there are no platform fees. Reserved seating and a box office (door sales with Stripe card readers) are in early access on Cloud, switched on by request at no extra charge; self-hosted, they and company single sign-on are included in the platform licence and are a paid add-on to an own-events licence. Google, Microsoft and the operator's own OIDC sign-in are free when self-hosting.

## About

Hi.Events is built by Hi.Events Ltd., an Irish company. It focuses on affordable, open-source event ticketing for organizers worldwide. [About Hi.Events](https://hi.events/about).

## Pricing

- Free events: no platform fee.
- Paid tickets: 1.25% + $0.60 (USD), 1.25% + €0.50 (EUR), 1.25% + £0.45 (GBP), 1.25% + A$0.85 (AUD). The fee can be passed to the buyer at checkout or absorbed by the organizer. Card processing is charged separately by Stripe.
- For comparison, as published in September 2026: Eventbrite charges 3.7% + $1.79 (US, plus 2.9% payment processing), 5.9% + €0.79 (Ireland), 6.95% + £0.59 (UK) and 5.35% + A$1.19 (Australia); outside the US its fee includes card processing. Skiddle charges 10% + 27p with a £1 minimum, card processing included, and Fatsoma 10% with a £1 minimum (UK). DICE's default self sign-up rates are 13% in the US (processing included), 8.5% plus a 2.5% transaction fee in the UK and 6.3% plus 1.95% in Australia; partnership deals are negotiated. Resident Advisor no longer publishes its fee; its last known rate is 10%, card processing included. Shotgun does not publish fees.
- Like-for-like: where a competitor's fee includes card processing, add Stripe's standard rate (2.9% + $0.30 US, 1.5% + €0.25 EU, 1.5% + £0.20 UK, 1.7% + A$0.30 AU) to the Hi.Events fee before comparing. On a £30 ticket that is £1.48 on Hi.Events against £2.68 on Eventbrite and £3.27 on Skiddle.
- [Pricing](https://hi.events/pricing): Cloud fees and self-hosted licences.
- [Eventbrite fee calculator](https://hi.events/eventbrite-fee-calculator): US fee comparison by ticket price and volume.
- [Ticketing platform fees compared](https://hi.events/fees): what 15 platforms charge per paid ticket in USD, EUR, GBP and AUD, card processing counted on every row, cheapest first on a 20, 50 and 100 ticket, and which platform is cheapest at each price. One page per platform at https://hi.events/fees/{slug} (eventbrite, humanitix, dice, resident-advisor, skiddle, fatsoma, ticketsource, universe, luma, tito, trybooking, pretix, zeffy, posh) with the fee by country, a calculator against Hi.Events, payout terms and sources.
- [Ticketing platform payouts compared](https://hi.events/ticketing-platform-payouts): all 15 platforms sorted by when you are paid (as tickets sell, before the event on request, after the event) and who holds the money. Hi.Events settles card payments into your own Stripe account as tickets sell, on your Stripe payout schedule; it never holds the money.
- [Event ticket price calculator](https://hi.events/event-ticket-price-calculator): works out a ticket price, break-even point and early bird tiers from an event's costs, capacity and profit goal.
- [Seating chart maker](https://hi.events/free-seating-chart-maker): free drag-and-drop wedding and event seating plans with guest names, plus a printable welcome sign listing every table.
- [Event capacity calculator](https://hi.events/free-event-capacity-calculator): venue capacity by floor area and layout.

## Posts

- [Posts](https://hi.events/posts): guides, interactive tools and engineering write-ups from the Hi.Events team.
- [What it actually costs to sell a €20 ticket](https://hi.events/posts/what-it-costs-to-sell-a-20-ticket): one ticket followed through every platform Hi.Events tracks, with card processing counted on every row and VAT left out. On a €20 ticket in Ireland, Hi.Events costs the organiser €1.30 all-in and Eventbrite €1.97; pretix (€1.05) and Tito (€1.15) are cheaper at that price, and Hi.Events is cheaper than both from about €40 to about €1,160. Includes where the fixed per-ticket fee changes which platform is cheapest.
- [How many people do you need on the door?](https://hi.events/posts/how-many-people-on-the-door): a door queue simulator. One person scanning handles about 3,600 ÷ seconds per person each hour (about 400 an hour at 9 seconds). When a crowd arrives at once, cutting each check-in from 9 seconds to 4 clears the queue sooner than doubling the number of scanners.
- [Recurring events are harder than they look](https://hi.events/posts/recurring-events-are-harder-than-they-look): how Hi.Events stores recurring schedules as local time plus time zone, handles clock changes, skipped and repeated hours, months without a 31st, and schedule changes after tickets are sold.

## Key pages

- [Sell tickets online](https://hi.events/sell-tickets-online): how selling tickets on Hi.Events works, fees by market, and answers to first-time sellers' questions.
- [Homepage](https://hi.events/): product overview with demos of the event page, checkout, check-in and reports.
- [Event ticketing software](https://hi.events/event-ticketing-software): what the category does, fees, the full feature list, and a page for each kind of event.
- [Switch fund](https://hi.events/switch): organizers already selling elsewhere who move their next event to Hi.Events and sell at least 50 tickets are paid €250 no later than 10 days after it. Places are limited and approved by hand; full terms on the page.

## Selling from your own website

Hi.Events widgets put ticket selection and checkout on any page that can hold a few lines of HTML (a script tag and a div, pasted together in one block on most site builders). There are five kinds: Tickets, a Button that opens tickets in a pop-up, Lineup, Schedule, and an organizer-level Events list. Widgets are saved with their settings (colors, corner radius, which tickets, checkout in a pop-up or a new tab, language), so later changes reach every page that uses them, and each saved widget shows its views, orders and conversion. When checkout opens in the pop-up, the widget fires an hievents:order-completed event on the host page for analytics.

- [Sell tickets on your website](https://hi.events/sell-tickets-on-your-website): how the widget works, what the buyer sees, what it costs, and a page per site builder.
- [Sell tickets on WordPress](https://hi.events/sell-tickets-on-wordpress): Custom HTML block in the block editor, no plugin; which roles and WordPress.com plans can add script tags.
- [Sell tickets on Squarespace](https://hi.events/sell-tickets-on-squarespace): Code block plus header code injection; which Squarespace plans allow JavaScript.
- [Sell tickets on Wix](https://hi.events/sell-tickets-on-wix): Embed HTML element, which is an iframe, so the code goes in one box with a fixed height and checkout is set to open in a new tab.
- [Sell tickets on Webflow](https://hi.events/sell-tickets-on-webflow): Embed element plus head code in Site settings.
- [Sell tickets on Shopify](https://hi.events/sell-tickets-on-shopify): Custom Liquid section in the theme editor, script in theme.liquid; no ticketing app needed.
- [Sell tickets on Framer](https://hi.events/sell-tickets-on-framer): an Embed component with the code in its HTML tab; scripts only run on the published site, not in the editor.

## By kind of event

Each page shows how that kind of event usually sets up its tickets on Hi.Events, what the product does and does not do for it, and answers to the questions that audience asks.

- [Concert ticketing](https://hi.events/concert-ticketing): promoters, bands and venues. Tiered releases on a shared capacity, guest lists, tracked promoter links.
- [Conference ticketing](https://hi.events/conference-ticketing): registration questions, invoices and offline payment, early bird tiers, speaker profiles and an agenda by room on the event page, a REST API and webhooks, team access limited per event and single sign-on. No per-session booking, call for papers or badge printing in the product.
- [Festival ticketing](https://hi.events/festival-ticketing): day tickets and weekend passes, camping and parking as add-ons, a check-in list per gate. No cashless or RFID.
- [Rave ticketing](https://hi.events/rave-ticketing): tiered releases on a shared capacity, guestlists, tracked links for reps and DJs, paid as tickets sell. No marketplace or official resale.
- [Venue ticketing](https://hi.events/venue-ticketing): one organizer page for every show, recurring nights, team roles, seat maps and a box office for door sales.
- [Workshop and class ticketing](https://hi.events/workshop-ticketing): recurring schedules, small capacities with waitlists. No memberships or class passes.
- [Yoga and wellness class booking](https://hi.events/yoga-class-booking): a weekly timetable as one page, waitlists, a report for every class, no monthly fee. No memberships, class packs or student app.
- [Dance class booking](https://hi.events/dance-class-booking): levels and socials as labelled time slots, lead and follow questions, courses and weekender passes. No monthly tuition billing.
- [Cooking class booking](https://hi.events/cooking-class-booking): small classes with waitlists, mandatory allergy questions, kits as add-ons, invoices for company bookings. No gift vouchers.
- [Art and pottery class booking](https://hi.events/art-class-booking): weekly classes and courses, materials and firing as add-ons, paint and sip nights. No memberships or gift vouchers.
- [Exhibition and trade show ticketing](https://hi.events/exhibition-ticketing): day and multi-day passes, timed entry, trade and public tickets. No exhibitor lead scanning.
- [Community event ticketing](https://hi.events/community-event-ticketing): free, paid and donation tickets on one event, offline payment.
- [Charity and fundraising event ticketing](https://hi.events/charity-event-ticketing): donation tickets, tables, corporate invoices. No nonprofit discount or tax receipts.
- [Small event ticketing](https://hi.events/small-event-ticketing): no monthly fee or minimums.
- [Free event ticketing](https://hi.events/free-event-ticketing): free tickets cost nothing, with no limit on events or attendees.
- [Nightlife ticketing](https://hi.events/nightlife-ticketing): for clubs and promoters.

## Shortlists: ticketing platforms for each kind of event

Each list names the platforms that audience usually shortlists, with every platform's published fee, all-in cost on the same ticket, payout timing, the features that matter for that kind of event, and what each one is good at. Hi.Events is on every list and labelled as ours.

- [Best concert ticketing platforms](https://hi.events/best/concert-ticketing-platforms)
- [Best conference ticketing platforms](https://hi.events/best/conference-ticketing-platforms)
- [Best festival ticketing platforms](https://hi.events/best/festival-ticketing-platforms)
- [Best venue ticketing platforms](https://hi.events/best/venue-ticketing-platforms)
- [Best workshop ticketing platforms](https://hi.events/best/workshop-ticketing-platforms)
- [Best rave ticketing platforms](https://hi.events/best/rave-ticketing-platforms)
- [Best yoga class booking platforms](https://hi.events/best/yoga-class-booking-platforms)
- [Best dance class booking platforms](https://hi.events/best/dance-class-booking-platforms)
- [Best cooking class booking platforms](https://hi.events/best/cooking-class-booking-platforms)
- [Best art class booking platforms](https://hi.events/best/art-class-booking-platforms)
- [Best exhibition ticketing platforms](https://hi.events/best/exhibition-ticketing-platforms)
- [Best community event ticketing platforms](https://hi.events/best/community-event-ticketing-platforms)
- [Best charity event ticketing platforms](https://hi.events/best/charity-event-ticketing-platforms)
- [Best small event ticketing platforms](https://hi.events/best/small-event-ticketing-platforms)
- [Best free event ticketing platforms](https://hi.events/best/free-event-ticketing-platforms)
- [Open-source event ticketing](https://hi.events/open-source-event-ticketing): the open source licence, and running Hi.Events on Cloud or self-hosted.
- [Open-source event management software](https://hi.events/open-source-event-management-software): what managing an event covers in Hi.Events (setup, tickets, payments, check-in, messaging, reports, team), Cloud vs self-hosted, and a checked comparison with pretix, Indico, alf.io, Eventyay, OSEM and Attendize.
- [White label ticketing platform](https://hi.events/white-label-ticketing-platform): two tiers. On Cloud, your branding on event pages, the embedded checkout, tickets and emails, with event pages hosted at app.hi.events and no custom domain. Fully white label means self-hosting under a commercial licence (Standard €499 a year for your own events, Platform €2,499 a year to run a ticketing platform for other organizers), which removes the "Powered by Hi.Events" link.
- [Reserved seating](https://hi.events/reserved-seating): seat maps drawn in a designer (theatre, banquet, club, conference and thrust templates; up to 3,000 seats, 20 price bands and 20 areas per map), tickets linked to price bands, buyers choosing seats or best available on desktop and phone, wheelchair and companion seats, a single-empty-seat rule, seats held during checkout, holds with a reason, a printable house map and a seating sales report. In early access on Cloud; included in the self-hosted platform licence and a paid add-on to an own-events licence.
- [Box office](https://hi.events/box-office): door sales from a browser on a tablet, phone or laptop. Staff sign in with a link and a six-digit PIN, no account. Cash with change due, card payments on Stripe's internet-connected smart readers (such as the Stripe Reader S700, S710 and WisePOS E; not Bluetooth readers or Tap to Pay) into the organizer's own Stripe account, comps and paid-elsewhere orders; seat map with best available on seated events; sales summary by payment type, staff member and day. Needs a connection (no offline mode) and has no receipt printer support. In early access on Cloud; included in the self-hosted platform licence and a paid add-on to an own-events licence.
- [Agenda and lineup](https://hi.events/event-agenda-and-lineup): speaker, artist and host profiles saved once per organizer (bio, up to 8 photos, up to 12 links), billing as Headliner, Featured or Standard, stages and rooms, sessions dragged onto a timetable, import from .xlsx or .csv (up to 500 people and 1,000 sessions at a time) with a preview, export and a printable run sheet. Shown on the event page with day tabs, stage filters and Add to calendar, in ticket emails, and as Lineup and Schedule widgets. Called Speakers and Agenda on business and tech events, Lineup and Timetable on music and festival events. No per-session booking. Part of every event at no extra cost.
- [Enterprise ticketing](https://hi.events/enterprise-ticketing): single sign-on over OpenID Connect (Okta, Microsoft Entra ID, Google Workspace or any OIDC provider; verified domains, required SSO with exemptions, new people added on first sign-in), switched on by request on Cloud. Admin, Organizer and Viewer roles limited to specific organizers or events, separate financials and refund permissions, required two-factor sign-in, a REST API with read-only or read and write keys that can expire, signed webhooks, invoices and bank transfer. Self-hosted, it's included in the platform licence and a paid add-on to an own-events licence (Google, Microsoft and one operator OIDC provider stay free). No SAML, SCIM or custom domains.

## Comparisons

- [Compare event ticketing platforms](https://hi.events/compare): published fees, card processing, payout timing and features for 15 platforms (Hi.Events, Eventbrite, Humanitix, DICE, Resident Advisor, Skiddle, Fatsoma, TicketSource, Universe, Luma, Tito, TryBooking, pretix, Zeffy, Posh), with a fee table by currency. Every pair has its own page at https://hi.events/compare/{a}-vs-{b}, including pairs that do not involve Hi.Events, and each page lists the vendor pages its figures came from.
- [Eventbrite vs Humanitix](https://hi.events/compare/eventbrite-vs-humanitix)
- [Eventbrite vs Luma](https://hi.events/compare/eventbrite-vs-luma)
- [DICE vs Resident Advisor](https://hi.events/compare/dice-vs-resident-advisor)
- [Skiddle vs Fatsoma](https://hi.events/compare/skiddle-vs-fatsoma)
- [Hi.Events vs Eventbrite](https://hi.events/compare/hi-events-vs-eventbrite)
- [Eventbrite alternative](https://hi.events/eventbrite-alternative)
- [DICE alternative](https://hi.events/dice-alternative)
- [Skiddle alternative](https://hi.events/skiddle-alternative)
- [Fatsoma alternative](https://hi.events/fatsoma-alternative)
- [Resident Advisor alternative](https://hi.events/resident-advisor-alternative)
- [Tickets.ie alternative](https://hi.events/tickets-ie-alternative)
- Alternative pages for every other platform in the comparison, each stating plainly where the other platform is cheaper: [Humanitix](https://hi.events/humanitix-alternative), [TicketSource](https://hi.events/ticketsource-alternative), [Universe](https://hi.events/universe-alternative), [Luma](https://hi.events/luma-alternative), [Tito](https://hi.events/tito-alternative), [TryBooking](https://hi.events/trybooking-alternative), [pretix](https://hi.events/pretix-alternative), [Zeffy](https://hi.events/zeffy-alternative), [Posh](https://hi.events/posh-alternative).

## Documentation

- [Help center](https://hi.events/docs/help-center): guides for organizers, including creating your first event, connecting Stripe, website widgets, team access, single sign-on, API keys, and check-in.
- [Developer docs](https://hi.events/docs): self-hosting, deployment and the API.
- [Using the API](https://hi.events/docs/getting-started/api): REST API authentication with API keys (Bearer hie_ keys, read-only or read and write), base URLs, pagination and filtering, rate limits, errors and signed webhooks.
- [Source code](https://github.com/HiEventsDev/hi.events): AGPL-licensed core, with the ee/ directories under the Hi.Events Enterprise Licence, on GitHub.

## Help center articles

Step-by-step guides for organizers using Hi.Events, by category.

### Getting Started

- [Creating Your First Event](https://hi.events/docs/help-center/getting-started/creating-your-first-event): Create your first event on Hi.Events: what each field in the event creation form does and what to set up once the event exists.
- [Publishing and Sharing Your Event](https://hi.events/docs/help-center/getting-started/publishing-and-sharing-your-event): Publish your Hi.Events event so the public can buy tickets: account verification, pending review, sharing your event link, and unpublishing.
- [Event Dashboard](https://hi.events/docs/help-center/getting-started/event-dashboard): Find your way around the Hi.Events event dashboard: the sales and attendee overview, the setup checklist, and the sidebar that leads to every event setting.
- [Configuring Organizer Settings](https://hi.events/docs/help-center/getting-started/configuring-organizer-settings): Set up your Hi.Events organizer profile and defaults — payouts, address, social links, SEO, email templates and tracking — once for all your events.
- [Designing Your Organizer Homepage](https://hi.events/docs/help-center/getting-started/designing-your-organizer-homepage): Design your Hi.Events organizer homepage: arrange your events, about and contact sections, add FAQs, galleries, videos and sponsors, and match your brand.

### Managing Events

- [Recurring Events](https://hi.events/docs/help-center/managing-events/recurring-events): Sell tickets for recurring events on Hi.Events: one event page for every date, with per-date capacity, and buyers pick their date and time at checkout.
- [Event Location Settings](https://hi.events/docs/help-center/managing-events/event-location-settings): Set your Hi.Events event's venue address, maps link or online location. This is the location shown on your public event page.
- [Duplicating an Event](https://hi.events/docs/help-center/managing-events/duplicating-an-event): Duplicate an event in Hi.Events to reuse its tickets, settings, questions, lineup and schedule for your next date instead of starting from scratch.
- [Using an Event as a Template](https://hi.events/docs/help-center/managing-events/event-templates): Hi.Events has no templates feature, but a draft template event plus duplication gives you reusable setups for meetups, workshops, conferences and club nights.
- [SEO and Search Engine Visibility](https://hi.events/docs/help-center/managing-events/seo-settings): Control how your Hi.Events event appears in Google: set the SEO title, description and keywords for events and your organizer page.
- [Registration Questions](https://hi.events/docs/help-center/managing-events/registration-questions): Add custom registration questions to your Hi.Events checkout to collect dietary requirements, t-shirt sizes, company names and more.
- [Designing Your Ticket](https://hi.events/docs/help-center/managing-events/designing-your-ticket): Brand the tickets Hi.Events sends to attendees with your logo, accent color and a custom footer message using the Ticket Designer.

### Lineup & Schedule

- [Adding People: Speakers, Artists and Hosts](https://hi.events/docs/help-center/lineup-and-schedule/adding-people): Create reusable profiles in Hi.Events for your speakers, artists and hosts, with photos, a bio and links, then add them to any event's lineup.
- [Building Your Lineup](https://hi.events/docs/help-center/lineup-and-schedule/building-your-lineup): Build an event lineup in Hi.Events: add speakers or artists, bill them as headliners or featured, give them a role, reorder them and hide them until announced.
- [Building the Schedule: Rooms and Time Slots](https://hi.events/docs/help-center/lineup-and-schedule/building-the-schedule): Build your event schedule or conference agenda in Hi.Events: add stages or rooms, create time slots and drag speakers onto a timetable that checks for clashes.
- [Import a Lineup or Agenda from Excel or CSV](https://hi.events/docs/help-center/lineup-and-schedule/importing-and-exporting): Import a lineup and schedule into Hi.Events from Excel, CSV or Google Sheets, check every row before saving, and export a spreadsheet or printable run sheet.
- [Where Your Lineup and Schedule Appear](https://hi.events/docs/help-center/lineup-and-schedule/showing-your-lineup): See where Hi.Events shows your lineup and schedule: event page sections, session pop-ups, ticket emails, website widgets, recurring dates and search data.

### Tickets & Products

- [Adding Tickets and Products](https://hi.events/docs/help-center/tickets-and-products/adding-tickets-and-products): Add tickets and products to your Hi.Events event: paid, free and pay-what-you-want tickets, plus extras like merchandise and parking passes.
- [Product Add-ons](https://hi.events/docs/help-center/tickets-and-products/product-add-ons): Sell add-ons with tickets in Hi.Events — parking, camping, merchandise, drink tokens and VIP upgrades — shown under the ticket they belong to at checkout.
- [Tiered Pricing](https://hi.events/docs/help-center/tickets-and-products/tiered-pricing): Sell early bird, regular and last-minute prices on one ticket in Hi.Events with tiered pricing, and release tiers in order as each sells out.
- [Product Visibility and Hidden Tickets](https://hi.events/docs/help-center/tickets-and-products/product-visibility-and-hidden-tickets): Hide tickets in Hi.Events for invite-only, promo-code-only, internal or staged releases, and learn how the two ways of hiding a ticket differ.
- [Product Categories](https://hi.events/docs/help-center/tickets-and-products/product-categories): Group tickets and products into labeled categories on your Hi.Events event page, then reorder, hide or delete categories as your event changes.
- [Viewing and Exporting Purchases](https://hi.events/docs/help-center/tickets-and-products/viewing-product-purchases): See who bought a ticket or product in Hi.Events, with quantities, sales totals and refunds, and export purchases to CSV for one product or the whole event.

### Event Page & Checkout

- [Customizing the Event Page](https://hi.events/docs/help-center/event-page-and-checkout/customizing-the-event-page): Use the Hi.Events Homepage Designer to arrange event page sections, add FAQs, galleries, videos and sponsors, and set images, colors, fonts and button text.
- [Checkout Settings](https://hi.events/docs/help-center/event-page-and-checkout/checkout-settings): Configure the Hi.Events checkout: order timeout, per-attendee details, pre- and post-checkout messages, and the marketing opt-in checkbox.
- [Testing Your Checkout](https://hi.events/docs/help-center/event-page-and-checkout/testing-your-checkout): How to test your Hi.Events checkout before tickets go on sale: place a test order, check the questions and emails, then clean up the test orders.
- [Online Events](https://hi.events/docs/help-center/event-page-and-checkout/online-events): Sell tickets to webinars, virtual conferences and livestreams on Hi.Events. Attendees get the connection details after they buy a ticket.
- [Attendee Self-Service](https://hi.events/docs/help-center/event-page-and-checkout/attendee-self-service): Let attendees fix their own names and email addresses, resend their tickets, and view their order in Hi.Events without contacting you.

### Orders & Attendees

- [Managing Orders](https://hi.events/docs/help-center/orders-and-attendees/managing-orders): View, search, filter and export orders in Hi.Events, and resend order emails, mark offline orders paid, refund or cancel from the orders page.
- [Managing Attendees](https://hi.events/docs/help-center/orders-and-attendees/managing-attendees): View, search, edit, cancel and export everyone holding a ticket to your Hi.Events event, resend their ticket emails, and add attendees by hand.
- [Refunding and Cancelling Orders](https://hi.events/docs/help-center/orders-and-attendees/refunding-and-cancelling-orders): How to refund or cancel an order in Hi.Events: full and partial refunds through Stripe, recording refunds on offline orders, and cancelling tickets.
- [Invoices and Receipts](https://hi.events/docs/help-center/orders-and-attendees/invoices-and-receipts): Enable invoices for Hi.Events orders so buyers get the documentation they need for expenses, accounting or tax, with your own business details.
- [Managing Capacity](https://hi.events/docs/help-center/orders-and-attendees/managing-capacity): Set capacity limits in Hi.Events for your whole event or specific parts of it, with shared capacity groups that span multiple tickets.

### Check-in

- [Setting Up Check-in](https://hi.events/docs/help-center/check-in/setting-up-check-in): Set up check-in lists in Hi.Events to scan tickets at the door, split entry by entrance, session or day, and control what staff can see without a login.

### Seating & Box Office

- [Designing Seat Maps](https://hi.events/docs/help-center/seating-and-box-office/designing-seat-maps): Design a seat map for your venue in Hi.Events: start from a theatre, banquet, club, conference or thrust template, draw rows and tables, and set price bands.
- [Selling Reserved Seats](https://hi.events/docs/help-center/seating-and-box-office/selling-reserved-seats): Sell reserved seats in Hi.Events: attach a seat map to an event, link tickets to price bands, set seating rules, and see what buyers see at checkout.
- [Holds, Moves & Printing](https://hi.events/docs/help-center/seating-and-box-office/holds-moves-and-printing): Manage reserved seats in Hi.Events: see what's sold, hold seats back, move attendees to another seat, print the house map and run the seating sales report.
- [Box Office](https://hi.events/docs/help-center/seating-and-box-office/box-office): Sell tickets and reserved seats at the door with the Hi.Events box office: share a link and PIN with staff, take cash, cards, comps and other payments.
- [Card Readers](https://hi.events/docs/help-center/seating-and-box-office/card-readers): Pair a Stripe Terminal card reader with Hi.Events to take card payments at the box office. Which readers work, what you need, and how to pair one.

### Marketing & Promotions

- [Promo Codes & Discounts](https://hi.events/docs/help-center/marketing-and-promotions/promo-codes): Create promo codes in Hi.Events to offer discounts, unlock hidden tickets, and track which marketing channels drive ticket sales.
- [Affiliates](https://hi.events/docs/help-center/marketing-and-promotions/affiliates): Track ticket sales from partners, influencers and promoters with Hi.Events affiliate codes, and see the orders and revenue each one brings in.
- [Waitlists](https://hi.events/docs/help-center/marketing-and-promotions/waitlists): Turn on a waitlist for sold-out tickets in Hi.Events. Released tickets are offered to people on the list, automatically or by hand.

### Communication

- [Sending Messages to Attendees](https://hi.events/docs/help-center/communication/sending-messages): Email announcements, updates and reminders to your attendees from Hi.Events. Target by ticket or product, schedule sends, and send yourself a test first.
- [Customizing Email Templates](https://hi.events/docs/help-center/communication/email-templates): Customize the order confirmation and ticket emails Hi.Events sends to attendees, with your own wording, branding and event-specific details.

### Customization & Settings

- [Your Profile and Account Settings](https://hi.events/docs/help-center/customization-and-settings/account-settings): Find your way around Settings in Hi.Events: your profile, email and language, sign-in security, account name and currency, organizers, team, API keys and taxes.
- [Managing Your Team](https://hi.events/docs/help-center/customization-and-settings/managing-your-team): Invite people to your Hi.Events account, choose their role, limit them to specific organizers or events, control who sees money, and require two-factor sign-in.
- [Two-Factor Authentication](https://hi.events/docs/help-center/customization-and-settings/two-factor-authentication): Turn on two-factor authentication in Hi.Events so signing in needs a code from your phone as well as your password, plus recovery codes and trusted devices.
- [Single Sign-On (SSO)](https://hi.events/docs/help-center/customization-and-settings/single-sign-on): Set up single sign-on in Hi.Events with Okta, Microsoft Entra ID, Google Workspace or another OIDC provider, verify your domains and require it for your team.
- [API Keys and the API Reference](https://hi.events/docs/help-center/customization-and-settings/api-keys): Create Hi.Events API keys to connect your CRM, finance tools, Zapier or your own scripts to your events, orders and attendees, and browse the API reference.
- [Embedding Ticket Widgets on Your Website](https://hi.events/docs/help-center/customization-and-settings/embedding-the-ticket-widget): Embed Hi.Events ticket widgets on your website: a ticket form, a Get tickets button, your lineup, schedule or events list. Setup, tracking and every option.
- [Webhooks and Integrations](https://hi.events/docs/help-center/customization-and-settings/webhooks): Use Hi.Events webhooks to notify your own systems about new orders, check-ins and cancellations. Covers setup, event types, signature checks and delivery logs.
- [Deleting Your Account](https://hi.events/docs/help-center/customization-and-settings/deleting-your-account): How the owner deletes a Hi.Events account from Account Settings: what blocks it, the 30-day grace period, cancelling, and which data is deleted or anonymized.

### Payments & Billing

- [Connecting Stripe for Payments](https://hi.events/docs/help-center/payments-and-billing/connecting-stripe): Connect Stripe to Hi.Events to sell paid tickets, with ticket revenue paid into your own Stripe account. Covers setup, reusing a connection and disconnecting.
- [Taxes and Fees](https://hi.events/docs/help-center/payments-and-billing/taxes-and-fees): Add taxes such as VAT or sales tax and service fees to ticket prices in Hi.Events, apply them per product, and choose whether prices show them included.
- [Offline Payments](https://hi.events/docs/help-center/payments-and-billing/offline-payments): Accept cash at the door, bank transfers or invoiced payments in Hi.Events with offline payments, then mark orders paid when the money arrives.

### Reporting & Analytics

- [Event Reports and Analytics](https://hi.events/docs/help-center/reporting-and-analytics/event-reports): Use Hi.Events reports to see ticket sales, attendance and revenue for one event or across your organizer, filter them by date and download them as CSV.